Linking two tickets in Jira Service Desk Automation

[Michele Liberman]

Hi,

I can't seem to get this working. I would like to link the current issue with an issue key I have in a variable. There doesn't seem to be a way to do this. I've tried Edit work item (no place to put the new issue key) and I've tried to use the Advanced section to force it but it errors with: 

Edited work item successfully, however some of the set fields aren't available. Fields ignored:

Linked Issues (issuelinks)

{
"update": {
"issuelinks": [
{
"add": {
"type": {
"name": "Cloners"
},
"outwardIssue": {
"key": "{{issue.key}}"
}
}
}
]
}
}

If anyone has found a way to do this I would really appreciate the help.

M

[Hardik Babbar]

Hi @Michele Liberman ! You can add a smart value in the "Link Item" or the "Edit work item" function.

And, please check the Edit Issue Screen of the issue you are trying to edit to ensure "Linked Issues" field is a part of it.