What's the best way to avoid having request auto assigned when my staff is unavailable?

[Michelle La-Mar]

Currently, I'm using Round Robin automation to auto assign them request. However, when they take lunch/break I manually take them out of the automation. I've done a lot of research and I'm not trying to pay extra for a plugin app. I need assistance creating automation/field that will help accommodate 

[Alan Bruce]

I know you do not want to pay extra for an app, but the SARJ (Smart Assignments and Rotations for Jira) app works well for that situation. The cost of the application is very cost effective. 

[Michelle La-Mar]

Hello Alan,

Thank you for your response. Let me research that app,