Atlassian Automation

This article provides instructions for creating a solution that utilizes Jira Automation and the Confluence REST API to update a Confluence page with information from Jira issues. For instance, When...

• Article
• automation
• cloud
• confluence-cloud
• jira-cloud
• jira-software

Hi, I have a question about removing Fix versions from the issue. Our Fix Version of the issues is based on the Epic So when adding issues to Epic A, the issues will be auto-assigned to the same F...

• Question
• automation

Hey all, So recently we switched to jirasm cloud with asset addon. In our company, we have Access Management introduced. Users must ask for approve of tool owner in order to get access there. We h...

• Question
• asset-management
• automation
• jira-cloud

When a new ticket has raised using one of the three request types using the same workflow and issue type, the ticket remain unassigned.  I want it to be auto assigned to a set user.  auto...

• Question
• automation

Hello togheter, I want to change the comment from the user "Service Desk" to internally if the user updates the ticket with new a comment for e.g. by mail update:   Trigger When Issue ...

• Question
• automation

Hi masters, I'm bumping to a requirement and hopefully all of you experts can help me. Currently, I'm working on a form in JSD which contain an access request. The flow is a user will submit a req...

• Question
• automation

Hello Community Scott from Automation Platform here. Today, I am excited to announce a new Automation trigger for Compass now available in both Jira and Confluence Cloud Automation. This also...

• Article
• automation
• compass
• confluence-cloud
• jira-cloud

Even if users in my team-managed project have specific permissions to restrict issues they can't do that, cuz they have to be as admin too. So, how i have to use this option in order to enable users ...

• Question
• automation
• issue-security
• restriction
• roles

Hello Team, Hope you are doing great.  We are reaching out to you regarding the Information you have mentioned on the below URL related to automation on Onboarding Process. and we are new to t...

• Question
• automation
• cloud
• jira-software
• new-to-jira

Hey guys, So I encountered this strange problem. I have a simple automation that runs a JQL on a schedule and if any issues show up, processes them in bulk and emails their assignees with some stuff...

• Question
• automation

Hello, I need to map a sprint name -which is matching a specific string value- to its corresponding Id:   1. First, I get all sprints in my board: /jira/rest/agile/1.0/board/boardid/sprint&nb...

• Question
• automation

Hello,  I would like to create a custom field that says how many days have past since a specific date. i.e., if I insert 3/25/24, it would display "4 days". It has been four days since 3/25/24 ...

• Question
• automation

hello everyone, I am trying to create an automation that creates every 1st of the month, sub-tasks of all Wednesdays (for example) of the month where the field ""recurrent re-opening[Dropdown]" = We...

• Question
• automation

Hi team, I'd like to set up a rule for reminding program owner to update ticket automatically, but after I input smartvalue {{program owner.displayname}}, the program owner's name doesn't show on em...

• Question
• automation
• cloud

I am sending a web request using Jira Automation and it ends up with the following error message   When I send the same request using POSTMAN, it works fine but on Jira, it throws the abov...

• Question
• automation

Hi everybody. Is there a way to force a prompt to the user so he can enter a justification if he updates a field value?   Thank you

• Question
• automation

how to create an automation that updates fields from linked issues on another board  Example : Issue on project A is linked to an issue on Project B  Use Case 1 When the status of issue ...

• Question
• automation
• linked-issues

Hi there! I am currently working on a automation project in which I need to send an email with certain informations from a list of lookupIssues tikckets. One of these informations is to get the di...

• Question
• automation

I'm trying to setup automation so that if an Agent or Administrator replies to a customer, then transition issue status to Pending User Response. However, I do not want the status to transition if it...

• Question
• automation

Hi all, I’d need some help with an Automation and since I know that there are some Automation gurus around, I hope to find some support here 🙂 Business goal: each task in the backlog, which is alr...

• Question
• automation

I tried creating this automation rule that will automatically clone an issue but it gave me an error. The project that it is cloning to is a 'Business Project' and I have admin in both of the proj...

• Question
• automation

Currently, I am checking various things to reduce the execution time of JIRA Automation. In jira automation, after creating a lookup table, How can I edit the values in the lookup table? Is there ...

• Question
• automation

Hey Community 👋, Camilo from the Automation product team here. I am thrilled to announce the introduction of natural language in the Jira Cloud Automation rule builder powered by Atlassian Intelli...

• Article
• artificial-intelligence
• atlassian-intelligence
• automation
• jira
• jira-service-management
• +3 more tags...

In my current project I have a Kanban board that Groups By Queries. Those Queries are essentially all issues that are tied to a specific component. I wanted to make a Jira Automation that creates a n...

• Question
• automation
• jira-automation

Hello, if a user is timetracking in an issue I do need to edit his comment. I tried to edit his comment via Jira automation rule. But the problem is that the field worklogComment is not accessible v...

• Question
• automation