Atlassian Account

Had all of our users listed as Deleted (none of them have been deleted, deactivated only) so we lost all the connected information between the user project work and their user information (name/email...

• account
• feedback-forum
• jira-software
• user

Was an update made about a month ago to Jira Cloud where all deactivated account information was essentially destroyed so everything is now listed as "former user"? We have a couple of reports tha...

• account
• feedback-forum
• jira-software
• update
• user

I had an excess of 10 users and was transferred to the standard plan. A 14-day trial period is currently activated. I adjusted the number of users, now it is 10, but there is no button to switch to ...

• account

Hi all, I wish to deactivate 100+ accounts in our organisation, without alerting the user. Many users have not used a product in 4+ years and this will create unnecessary noise. By default, a "You...

• account
• deactivate
• notification

Is there a way to translate foreign language posts/responses in the Atlassian community to my preferred language? For example, I get notifications with responses in French, but I don't speak French, ...

• account

Я не понимаю как приложение переключить на русский язык. Я не понимаю английский. 

• account
• off-topic

Hi Community, I just configured SSO with Azure AD as described here: Tutorial: Azure Active Directory integration with Atlassian Cloud - Microsoft Entra | Microsoft Docs   The SSO does wo...

• account
• active-directory
• azure
• sso

Hello everyone! I'm hoping to get some answers here, for myself and others.   Use Case: -Automate license removal of users who have been inactive for 30 days. -Preferably, check each of the...

• account
• licence

Anyone else getting massive amounts of spam from accounts on am.atlassian.com in form of team invitations? We're getting repeating sequences of identical invitations ("Your team is waiting for you t...

• account
• spam

When I try to login through my another account, it asks me to change my password. It sends me an email to an address which I do not have access anymore... So, I cannot login to my account. How c...

• account

Good afternoon! Please help me unlock my account. My organization's account was blocked, when I try to log in, it says that my account is disabled and a notification should be sent to the mail with f...

• account

Hi, I am trying to send a HTTP authorized request with Basic Auth to orgers page https://my.atlassian.com/billing/quotes in Atlassian account via Make (Integromat). If you logged into your ac...

• account

Hi - could you help remove my block on [removed by administrators] ? I am not getting any of the verification emails!   Is this something I can do myself? Its also affecting my colleague! ...

buenos dias   he pedido mi trello anterior y mucha informacion, no se como recuperar. era de la empresa REPAMAQ ( repuestos y accesorios de maquinaria )   gracias   saludos

• account

We have an urgent issue with our atlassian account. The only way to reach out to atlassian support is via their customer support service desk. It does not allow us to pick the priority of the issue a...

• account
• atlassian-support

Hello, I keep getting problem with the assessment in Jira Fundamentals. It is second time when try to do test and I receive 404 error after just first question. I have tried two different browsers...

• account

I have signed up at Atlassian University via email,  Now i want to change my name, when I browse to edit my profile, it enables me to change my username, but not Display Name. Please guid...

• account
• atlassian-university
• name

Hi all In order to comply with the custom e-mail domain verification, we've added a SPF record for Atlassian to our existing SPF record following the docs at https://support.atlassian.com/organizati...

• account
• dns
• email
• spf

Hai, I am new to Jira. please advise or help me. I have a Jira sample project that project they are having two users. one is a developer and the second user is a tester. how the developer only can ...

• account
• jira-cloud
• jira-software

 https://stateautoinsurance.atlassian.net/ "Your access has been revoked Looks like your administrator has marked your account as inactive. Contact your administrator to solve this issue. ...

• account

Hai, I am new to Jira. please advise or help me. I have a workflow in the Jira cloud in that workflow three custom fields are there like start date and due date and end date. my problem is while op...

• account
• jira-cloud
• kanban

Hi,    I'm wondering whether Atlas can enable restricted projects (like restricted Confluence pages) so that only certain people can view the updates?   I have some sensitive proje...

• atlas
• team

Hello, I've got a question regarding the Atlassian Community account. My community account is apparently linked with a company/organization-managed Atlassian account. I'm currently changing jobs - m...

• account

Hi,  The login option 'Login with Microsoft Account', does it allow both personal Microsoft accounts as professional (O365) accounts?

• account
• jira-cloud

Hi: I have the same problem reported in this post, which is slightly different from the problem reported here. The customer's mail server belongs to her company, and we had no problem before. ...