Only my user gets "Data cannot be retrieved due to an unexpected error" in Confluence macro

[Mieke]

When opening a Confluence page whch contains Macro's with a table to show Jira items, I get te below error:

"Data cannot be retrieved due to an unexpected error. View these issues in Jira"

I have revoked and recreated my Tokens and tried everything I possibly can.

Any help, pease, ths is affecting my work.

[Martin Runge]

Hi @Mieke,

Welcome to the Atlassian community!

The Jira issues macro only shows what the viewing user is allowed to see in Jira, so if it works for colleagues but not you, the difference is almost always your permissions. Recreating API tokens will not affect this macro, since it uses your live Jira session rather than a token.

What happens if you open one of the linked issues directly in Jira?
Can you view them?

If you can no longer open those issues in Jira itself, that is your answer, and an admin needs to restore your access or group membership.

Cheers,
Martin