Understanding customer sentiment is crucial for delivering exceptional service and improving user satisfaction. With the introduction of AI Sentiment Analysis in Jira Service Managemen...
I'm interested in generating a report that demonstrates how many alerts are linked to incidents versus how many are not. Is there a built-in way to access such information? Otherwise is there some wa...
I have been tracking status changes for nearly a year. That's been fantastic. Discovered our fail metric (if moved to Blocked) seems high. Was not collecting a special field 'Blocking Reason'&n...
...nnounce that Time Metrics Tracker add-on has become one of the early adopters to integrate Rovo into our app, bringing an entirely new level of interactivity and ease to our users. Together, R...
...onfigure OLAs, highlight the key metrics that truly matter, and help you streamline team management for better efficiency and productivity. Let’s get started! ☄️ What is OLA? An Operational L...
...pholding team visibility are indispensable for triumph. Today's article delves into riveting use cases in the financial sector. We'll scrutinize the impact of various metrics on specific use cases a...
Advanced sprint metrics alone are an excellent tool for measuring sprint health - you can read about them in my previous post. But when we add a granular view, they become even more powerful - a s...
We all need a health check from time to time. But you’ll probably get puzzled if the only tool the doctor uses is a thermometer. Yet, many companies still use two basic metrics for their sprint c...
Hi, I'm currently calculating the completion rate using an Excel file, and it works well. However, I'd like to enhance our dashboard by creating a chart using the "Custom Charts By Tempo" app, which...
I am trying to figure out how the predefined metrics are calculated against a Github repo and haven't been able to find any documentation on the subject. Ive managed to make some best guesses on s...
I'm about to pitch the idea that we add Initiative to our hierarchy except I can't seem to find any information on how we might track progress of them. There's all sorts or reporti...
Every task, project, and team member's contribution hinges on how efficiently time is managed. In this article, we will explore metrics such as Cycle Time and Lead Time, exploring their strategic i...
...ottlenecks and make your workflows as smooth as butter. Alright, folks, here we go! One effective way to pinpoint bottlenecks is through the analysis of key metrics such as Cycle Time, L...
Hi, I'm trying to add the "Opened bugs" metric to the scorecard.I have bugs attached to individual components and if a component has a bug open for more than x days. I want it to be displayed in t...
...erformance. This article will explore what metrics to measure and why and how to find them in Bitbucket. Pull Request Metrics to Measure Pull request statistics encompass a variety of metrics that o...
...bservability for your Kubernetes deployments. Exposing JMX Metrics on HTTP Endpoint In this release, we have added the capability to expose JMX metrics through an HTTP endpoint. This f...
Hello everyone! I would like to get more insight into the performance of my service desk, and getting a report of some metrics would be great. However, the built-in functionality seems unable to p...
Can I automate component status or incident creation based on status of datadog metrics. If so how can I do it. Do I have to first integrate datadog metric to other third-party like pagerduty and t...
“Everyone has a plan until they get punched in the mouth.” -Mike Tyson Jira provides the tools you need to map out a game plan, but once things are in motion, reality rarely matches up. Do all of y...
More than a decade ago, Jeff Bezos was quoted as saying "Any plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan." Or in the w...
I am trying to add data to metric, but i am getting in response Status Code 400, which is not listed in docs Here's some code: (based on script on data submit page) Python 3 # need 1 data p...
...ustom metric in Jira, without having to export the information to excel, and then plot it by date so it automatically refresh when a story or epic is updated? Thanks!
Howdy! We're already loving using Compass as component health tool, however there is a pain point I wanted to ask about. We're using Compass to surface various health metrics, but we don't n...
Work Tree Report is among the most popular ones for understanding the structure of work and progress accomplished. The Jira Align team has been improving performance on the Work Tree reports by foc...
I'm not sure if this is the right place to suggest a UI feature request. Hoping to have a list view option in the Metrics section inside the component under the Overview page. Card and List v...
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