Can Jira software users without a service desk agent license create new tickets for a service desk project using the same Jira interface ("create new issue / +") without having to go to some kind of ...
Hi there, We have got a customer using freshservice but we are struggling to get our cloud Jira integrated with their helpdesk system, as well as Jira isn't processing any email we are recei...
how to create editable form in confluence
Hello, I work for a 15 person agency and we're looking to improve our processes. We do a combination of custom software development, website development, strategy, UX and content work. We're c...
For example, software hot fixes and releases. Thanks, Rod
I want to use both features of customer service desk and project manager in same project.
Is it possible to import tickets into Jira Service Desk without generating emails during the import? I'm looking at a migration and don't want to spam users who are set as ticket creators with ...
Im trying to print off my backlog - I see people have asked this question before. However, the answer doesn't solve my problem. They suggest using the issues and filter tab. My project doesn't have t...
specifically we would like the JIRA service tickets to display in Hubspot. It seems that this is only possible with the JIRA cloud
Is there any way for me to show our customers in a easy and practible way how much budged still remains for there current contract? I was thinking of something like a welcome page that is organisati...
Hi all, We have a BitBucket server behind an AWS ELB need to integrate with Jira Cloud. My base BItBucket server : https://code.abc.com My integrate URL : https://ext-code.abc.com Althoug...
We have deployed Jira SD stack via Cloudformation, but after the completion, the service is not running. We see there are failed health checks on nodes from LB. we checked it and Jira is not install...
Hello Jira Community, We recently started grouping customers into organizations so they will be able to see each others issues. Is there a way for them to share their past issues with each other in ...
Is there only one option to temporarily stop the monthly payments...cancelation?
I am trying out Portfolio for Jira in the cloud. I can't seem to find the "Roadmap" view referred in some of the documents. Is this available in the cloud version of Portfolio? ...
Our customers are asking for the ability to filter by ticket priority. Is there any way to add this new filter to the customer portal view on JIRa Cloud?
I want to change the text saying: Find help and services to something else. Where in the settings can I do this?
We have an asset management add on, however we only want certain users to have access to this. The user in question has global permissions as they need to be able to amend workflows/fields etc howev...
Can I make my pages in Confluence available (view only) to anyone (public)? Do I need a special license in order to do this? Of course, they will not have a license.
I have several projects including additional attachments and comments I need imported from one jira cloud instance into another much larger existing jira instance. I have a backup of the smaller j...
I am in the middle of project and wanted to understand about the people who use confluence? Is confluence used my software companies or by technical writers and developers who are freelancers. ?
Confluence : I want to create a Form, with Email to recipient#1, reciepient#2 and cc to self. So whenever users submits a form, email should be sent to recipient#1, reciepient#2 and cc to himself. Ho...
I am looking to automate the status and the trigger of a message to the creator of a Service Desk ticket when the corresponding ticket in Jira Software changes. For instance, a user notices a b...
I am looking for an archiving tool for Confluence. I know there is one out there by Midori. Is there anything else somebody might recommend?
Hi! I am evaluating JIRA Helps Desk. I need to know if it is possible to scan a pile of forms and then create 1 ticket per form scanned? All the tickets (forms) in the queue are the...
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