Jira is one of the most powerful tools for managing software development and delivery. But when teams start asking deeper questions: Where exactly are we losing time? Why do bugs get stuck? Ho...
When I started building work item (issue) history analytics apps for Jira Cloud, one design decision surprised some users early on: searches were intentionally scoped by project. At first glance,...
Many Jira reporting tools present information through dashboards. Dashboards are not answers. They are assumptions — representations of questions someone decided in advance were important. Once ...
If you work with Jira long enough, you’ll repeatedly hear terms like Cycle Time, Lead Time, and even “Time Between Statuses.” Agile literature offers conceptual definitions, but when these ideas hit...
Progress feels slow, even when the velocity is high. That's a common Jira problem. Velocity reports don't show hidden bottlenecks. To see the real issues, you need to ''analyze'' your Cycle ...
Using the Control Charts report, where the results refer to weeks, are they counting this as 7 days or 5 please? Do days count as 24 hours? In one of my results there is a result that refers to 1 we...
Hey, Community! We've all been there. You're in a meeting, looking at a burndown chart that seems fine, but you know your team is feeling the pressure. Work feels slow, deadlines are tight, and you...
There are two kinds of year-end reviews: the ones that produce 63 slides and zero change, and the ones that quietly fix the two or three things slowing you down. Let’s aim for #2. This is...
A quick intro: you’re probably measuring the wrong clock Most “why is MTTR up?” puzzles aren’t talent problems; they’re measurement problems. If you time tickets across weekends, mix “Doing” with “...
Hey Atlassian Community! We've just launched TaskFlow for Jira on the Marketplace and need experienced Jira users to put it through its paces. If you've ever felt the productivity → burnout → recove...
Q4 is the toughest quarter of the year, and preparation feels like it's under more pressure. Teams juggle many tasks in Q4, such as closing out projects, meeting annual goals, preparing quarterly bus...
Quarterly reviews don’t have to be a three-hour tour through 47 charts and a collective shrug. A quarter is long enough to see real patterns—and short enough to change course—if your report tells a s...
Quarterly Business Reviews (QBRs) don’t have to feel like a high-pressure exam. With the right structure and the right data, your QBR can shift from a stressful monologue into a collaborative dialogu...
Hey, Atlassian Community, In this guide, we will explain how you can use Timepiece to track Cycle Time trends for different story point values across your latest sprints. As agile teams grow, the...
Quarterly Business Reviews (QBRs) can feel like preparing for a big family gathering: everyone knows it’s important, but the prep often falls on you. Decks pile up, weeks vanish into gathering metric...
Everyone wants to deliver faster—but what does “faster” actually look like in your Jira board? Teams talk about improving agility and reducing lead times, but unless you're tracking cycle time trends...
Hi Atlassian Community! 👋 We’re excited to announce that Kanban Flow Metrics is now live on the Atlassian Marketplace — and it’s completely FREE to try! If you’ve ever wondered: How quickl...
In Agile, speed is a tricky word. Some teams equate it with how fast they close issues. Others treat it as “velocity” in the Scrum sense: completed story points per sprint. The t...
The title might sound provocative — but it reflects a very real truth: most software teams are far less efficient than they think. While metrics like velocity and cycle time ...
In public sector workflows, time is more than money—it’s accountability. From road permit approvals to infrastructure project oversight, government agencies across Australia, Germany, and beyond are...
If you’ve ever tried to measure how long an issue stays in a status or moves from one step to another using JQL—you’ve probably discovered how limited Jira Query Language really is. Sure, JQL is gre...
In the banking sector, precision, compliance, and efficiency are non-negotiable. Whether you're processing loan applications, handling customer support requests, or conducting KYC and AML checks, eve...
We have generated a cycle time report for a large number of projects and tickets. It has an odd gap in the graph that doesn't seem to exist in the data. Can anyone explain why this might be? ...
If you’re using Jira to manage requests, tasks, or bug reports — especially in a business or support context — you’ve likely asked yourself these questions: How long does it take for someone to p...
If you work in an agile team, you’ve likely heard the term Cycle Time thrown around. It’s a powerful KPI — but only if you know how to track it, visualize it, and act on it. One of the most effecti...
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