Nowadays, every company is sprinting to adopt the latest AI tech to stay ahead of the curve. But while everyone is racing to adopt the next big "coding assistant" or "marketing suite," IT teams are a...
...nmanageable workload, leading to burnout. Why "Round Robin" Is Often Insufficient To move away from manual triage, many organizations implement Round Robin automation (assigning tasks in a cyclic o...
Hello Atlassian Community! Recently, one of our Jira users demonstrated how they used Jira automation to solve a recurring operational challenge. They started using automation rules to s...
Intro This story starts, as all great engineering tales do… with pizza. My team was planning a get‑together and my manager said, “Let’s order pizza for ~20 people.” Easy, right? Except I’ve neve...
I just set up an automation in Jira that I thought was worth sharing. My challenge was creating short and concise descriptions for our public roadmaps based on the description or PRD on the J...
AI-powered creation. Smarter navigation. More intuitive collaboration tools. The direction is clear: powerful capabilities, without the steep learning curve. But historically, workflow automation...
Hello all, I have recently ventured into the automation rules to automate some data entry for fields in my work items, I thought I would share my success story, 🎉 We have a single i...
...hen collects required fields – which means fewer follow-ups, cleaner ticket hygiene and more possibilities with automation. Adapt to every user. Rovo answers are multi-lingual, geo-specific and c...
This is not the greatest article in the world, no. This is just a tribute.[1] (Updated with missing articles and cleaner HTML!) Ever so modest Automation Expert @Bill Sheboy has q...
Automation in Jira is no longer just about "nice to have" tricks. For many teams, it is now a necessity to keep things predictable, save manual effort, and avoid errors, especially at scale. As t...
Hey Automation Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. Gone are the days of using w...
...hat maybe when a emailed request is created, she could have Automation send an auto-reply acknowledging the request was received, but ALSO telling them that the request would be expedited if they c...
...pecific knowledge of the implementation of the automation rule engine. My thoughts are based upon what I have read, observed, and hypothesized about rule processing. The happy path... Let's begin w...
Automation billing attribution now follows rule scope and plan limits We’ve improved how Automation applies billing limits for rules, so usage is now attributed to the correct app based on rule s...
Modern teams don’t work in straight lines. An incident can be Sev-1 for one customer and low priority for another. A feature might be ready for engineering but blocked on design. Yet most automation...
Hey Atlassian Community, I’m Raine from the Automation team, and I’m here to announce a new action to kick off 2026! As your toolkit grows, managing all of your web resources can be a real c...
Automation has become a natural expectation for modern teams. As organizations scale, predictable manual work quickly turns into operational friction. At its core, automation is about turning p...
Hey Atlassian Community, Swaetha from the Automation team here on behalf of Camilo! As we wrap up the year, we wanted to leave a few presents under your Automation tree. Over the past six m...
...ppropriately to block export of that data. I worked out a solution that uses Guard Detect Content Scanning (Guard Premium) detection rules to scan the content and generate alerts, and combined that with Automation...
Estimated time to read: 6 minutes TL;DR: To automate changing the Data Classification level of a Jira/JSM work item in Automation for Jira you can use the Send Web Request action with the J...
Hello there! I’m Elena from Communardo Products. Over the past few weeks, I’ve been reflecting on how automation is shaping our day-to-day work with Atlassian tools. In conversations with c...
...tyle criteria how teams manage validation in Jira workflows using tools like Smart Checklist and automation rules What is the acceptance criteria in Jira? Acceptance criteria are s...
...prints Permission Enforcement All automation respects Jira’s native permission model: Only users with Manage Sprints on the project(s) permission can configure sprint automation...
...roduct Discovery deviates from how standard Jira works, and can cause confusion with automation rules. Jira Product Discovery date fields can store dates in three different levels: a single date, a...
👋 later this week, with my colleague Bree, we'll kick off a new series of events showing how to build Forge apps. In the first episode, we'll present two topics: Forge automation a...
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