...ommon problem: manually assigning new issues took a lot of time, led to mistakes, and didn’t consider team availability or workload. They needed automation that was smarter than just a round-robin a...
If you’re exploring how AI can elevate your ITSM practices or you're curious about how other teams are applying Atlassian’s AI capabilities at scale, here’s a session you won’t want to miss. In the ...
...nd let automation keep your projects moving while your teams rest, recharge, or take over the next shift.
...overned “Master Page” The solution is driven by a single Master Page in Confluence: Only a small group of owners can edit it. They maintain links to the pages that should be exported. The automation...
...mount. Automation rules support various increment units, including the function plusBusinessDays(). And, Jira board settings have a configuration to define the Standard Working Days and a list of Non-w...
As a longtime Jira administrator who's been using Automation since it was a plugin, I find the tool a wonderful and necessary addition. It allows me to add quality-of-life tweaks for my users and a...
The Automation Sweet Spot vs. The Breaking Point Remember when you first discovered Jira automation? That magical moment when repetitive tasks just... disappeared. Triggers + Conditions + A...
Did you miss our webinar on October 29th, 2025, “How to Make Your Jira Reports Unskippable: AI Avatar Videos in Action”? Then, it's possible that you are still using overloaded Jira reports, which wi...
...isconnected from Jira, and it’s easy to make mistakes. It’s a manual process that just doesn’t scale. The Custom Jira Hack: Some of us build complex automation rules to track time. It’s a smart idea, but t...
...ndependently of human attention. What "Automating SLA" means in Data Center SLA automation is more than just sending notifications. It is when the system executes a corrective action as soon as an SLA r...
...ata to keep your content accurate and automatically updated. Step 3: Head to the Rules Tab Navigate to the Rules tab in the Automated Release Notes and Reports app—your automation hub. This is w...
...hrough Loom videos, Slack updates, or quick demos, multiplies the impact of every learning. 5. Automate the Mundane, Focus on What Matters 🤖 Agents and automation help us handle repetitive tasks, l...
...ick and I jam on how he uses Rovo to coach himself highlight the right takeaways. He's also using automation, Loom, Jira, and summarization to lighten his PM load. I also love that he calls out the H...
Hi Community 👋 In this October roundup, we’re unveiling powerful new automation workflow controls, expanded third-party integrations, and a library of out-of-the-box Playbook templates designed t...
...ragmented, and uninspiring results. What if you could take benefits of this communication gap by turning dull updates into entertaining AI video stories for your teams? Well, your automation dream just c...
If you watched Team '25 Europe, you know the goal: eliminate friction in the SDLC. The reality is that hours are still lost to manual planning, boilerplate and test case writing. Watch our critical...
When building automation rules in Jira that interact with AI tools or external services, you may receive a response that contains JSON and want to use it in Jira Automation. This is my pains t...
Go Go Automations! (Sing this in your head to the 1990's Power Rangers theme and you'll get where I"m going :D) Automations allow users to setup a series of steps a system should follow to take s...
...eflects your actual workflow. Real-time monitoring – see SLA status change as work moves forward. → you don’t react after something goes red – you act before it does. Smart automation – send a...
Hey Automation Community! 👋 The Automation team have made some exciting updates to the Smart Values Help Panel that will make it easier than ever to build powerful rules. What's new? W...
This guide shows how to add a formatted wiki‑markup warning comment on issue creation for a specific customer filter and then pin that comment via REST, all using native Automation for Jira on Data C...
...iss goodbye to all issue relationships, comments, and attachments. You'll spend hours rebuilding connections manually. 2. Automation Rules Craft complex triggers that create issues based on t...
Hi Atlassian Community, if you’re using Jira Assets, you’ve likely hit some roadblocks with AQL queries and reporting. We’ve seen posts here about struggles like searching across all object types...
...he status in the JSM project that should reflect the change. Loop transitions - Automation from workflow What is a loop transition? A loop transition is a transition t...
Imagina que un mensaje de voz en WhatsApp abre automáticamente una petición en tu proyecto de Jira Service Management, rellenando todos los campos necesarios. O que al enviar una imagen por Telegr...
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