Created Jul 13, 2022, Last active today
At Atlassian, weāre committed to Marketplace app trust. Thatās why weāre evolving our Marketplace Trust program to better meet your needs and expectations. We want to hear from you! Please take a f...
Hey there, Atlassian Partner! Whether youāre an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...
Welcome, Partners - weāre happy youāre here! We want you to have the best experience engaging with our members and Atlassian fans on the Atlassian Community. Be sure to read through our Partner Rules...
Our Community Values Our community thrives on shared values, a desire to learn, and an environment where members feel welcome to share their questions and ideas. By providing clear participation gu...
We love showcasing our partners in the Atlassian Community and beyond. Because of this, we want to help enable partners to show off their organizations and post their own Partner Feature in the Atlas...
David thought the problem was solved. A few weeks earlier, a quarterly dashboard had exposed something uncomfortable: three teams were using the word Customer to mean three different things. Sales ...
...nstalled software, not just the hardware record? Yes, via populate_software=true on the hosts endpoint, which nests a software array inside each host object. Two practical notes: the response gets s...
I work for Appsvio, the company behind Issue Templates Agent, and wanted to share a real customer story that might resonate with anyone managing Jira at scale. If you've ever expanded Jira across d...
Audit logs and issue history in Jira record many types of changes and answer various inquiries. As each answers different kinds of questions, knowing the difference saves time. Knowing where both run...
What is PyRunner? Today we released PyRunner, an automation app that brings Python to Jira Cloud. Similar to ScriptRunner, admins can write a script in the console and run it, or attach it to somet...
...ueues. Stop acting as middlemen between Salesforce and Jira Try UniPortal to eliminate manual status updates, free up your account managers, and give your clients a true single pane of glass....
Hello there! I'm Elena from Elevatic. Enterprise AI search keeps coming up in conversations with customers and in this community, usually framed as "why doesn't our AI assistant just work the way...
Your organization may be using several AI agents. Developers use one. QA uses another. Support may have its own. Different projects may even be experimenting with different agents for the same type...
One distribution method cannot express every risk level A routine access request and a critical production incident may enter the same Jira service project, but the cost of waiting is different. Tr...
If you manage a Jira instance, you probably already know the pain points: tickets missing required fields, orphaned subtasks nobody remembers creating, statuses that never move, SLAs quietly breached...
If you manage a Jira instance, you probably already know the pain points: tickets missing required fields, orphaned subtasks nobody remembers creating, statuses that never move, SLAs quietly breached...
Quoting text well is a small thing that makes documentation read like documentation instead of a wall of paragraphs. A quote separates someone else's words from your own ā a customer request inside a...
One of those Jira tasks that sounds incredibly simple on paper: āI need to give three external users access to one project, but I don't want them to see anything else.ā Seems straightforward, rig...
Done describes workflow, not every kind of completeness A Jira issue reaches Done because it satisfied the workflow's completion conditions. That status is important, but release readiness may depe...
TL;DR Your JSM request forms may be collecting more than your customers should share ā or more than your agents should see. Request forms are a direct data-entry point from external customers, ...
Jira progress tracking seems straightforward when you only need to answer one question: What is the current status of this work item? But what if you need answers to more detailed questions like:&n...
A stakeholder asks why an issue is late. "It's stuck In Review" isn't an answer, and neither is a status label from 3 weeks ago. What actually helps is a number: this issue has been in deployment for...
When we first integrated the Forge LLMs API into Jira Workflow Toolbox, it was still in Early Access ā and we were among the first Marketplace partners to do so. Last week, Atlassian made the Forge L...
...he place your teams look first. Automating the conversion takes that risk ā and that work ā off your plate. No manual recreation needed. That's the short version, and this release makes it true....
For an internal IT team, an SLA is usually a simple operational target ā responding to a P1 incident within 30 minutes, or fixing a printer glitch by end-of-day. For a Managed Service Provider (MSP...
Disclosure: I'm part of the team at UX Software. We build Webhooks Pro for Jira Cloud, so we've spent a long time in this particular corner of the platform. This article is about the platform behavio...
For modern engineering teams running microservices or multi-platform apps, delivery is rarely isolated to a single repository. A single user-facing feature might require: Java Python ...
A walkthrough of a real custom Rovo Agent built for a two-week release cadence ā what worked, what didn't, and where the split between automation and agent actually lands. Every two weeks, the same...
JSM Assets Migration Ā· JCMA Legacy Field Types Unsupported Ā· Jira Data Center to Cloud Ā· Assets Migration Blocker Every Jira admin knows what a legacy field type is. It's the older attribute format...
Today, we are introducing the Mria CRM REST API, giving customers and partners programmatic access to CRM data and workflows managed inside Jira. The API currently provides 190 operations across Le...
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