Jira

We are having sporadic issues with emails to our JIRA Email Reporter not creating support tickets. Is there any way to tell what's happening on the server side? We had a number of missed messages on...

• Question
• cloud
• jira
• jira-cloud

I did a backup through the UI but restoring it didn't restore the images and other things I had modified.  Since I'm still using the integrated/standalone DB for both products, can I simply copy...

• Question
• confluence
• jira

As a user, I would like dashboard view to show the daily sum of the log work. Any insight would help!!!! Regards, Jose 

• Question
• jira

Hi, I have configured a custom field to be used with 4 different issue types, and on the Configure Custom Field screen I can see that the field is associated with all 4 issue types in the default co...

• Question
• addon-ca.nuum.gaia
• jira
• jira-administration

I would like to see tickets that are in progress but have not had any time logged against them in the last 24 hours, or since this morning maybe. Possible?

• Question
• jira
• jql
• time-tracking

Scripted function like linkedIssuesOf, hasComments etc. is dependent on JQL Tricks plugin function "issuesWhereEpicIn()" as disabling the function renders the scripted function linkedIssues...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

When I try running the Integrity Checker I get a white screen.   There is no error when I scan the logs but the workflow section seems to be causing it to timeout or crash. Log States:&nbs...

• Question
• integrity-check
• jira
• jira-administration

Hello All We have JIRA and Fisheye/Crucible both on HTTPS Initially we configured App link Between them with the OAuth authentication method and it worked successfully but now it is giving err...

• Question
• fisheye-crucible
• fisheye-crucible-administration
• jira
• jira-administration

I was looking at user sessions in JIRA. I noticed one user with a large amount of request on a REST session. It is not a user I would expect to have REST sessions. Not a technical guy. What is a req...

• Question
• jira

• Question
• jira
• login

I've got JIRA Agile plus Service Desk hosted by Atlassian on the cloud. The default mail handler is setup to handle "Comments from Emails" through the "Cloud Email Handler". I'd prefer to configure t...

• Question
• cloud
• jira
• jira-cloud
• mail-handler

In my project I have the X-1 issue. I export the issue and add a new one (X-2 in csv) then import the csv. After successfully importing it,  the X-1 issue will also be imported as X-3 (with all ...

• Question
• duplicate
• import
• jira

Hi!   We are currently evaluating Zephyr in combination of JIRA Cloud. Althought the export of cvs, xml and html creates the corresponding file, it is always empty expect for the headings. Th...

• Question
• cloud
• jira
• jira-cloud
• zephyr

Please note that im not talking about a general issue or task but a customized form like ticket for the developers to raise a ticket to the QA team before QA'ing any project ?? I want the devel...

• Question
• cloud
• jira
• jira-cloud

We have just purchased a license for JIRA and Agile add-on, we have two servers development and production.  However, the license I guess is for the production one but we also want to install it...

• Question
• jira
• jira-administration

Please provide information and / or documentation.

• Question
• jira
• jira-administration

Hi, I would like to create a custom field with a drop down list where you can pick more than one option. Something like the version multipicker would work be great. Is tha possible?

• Question
• jira
• jira-administration

Hi, I have some trouble in configuring my new JIRA instance. I want to tune the security of my issues. I have one JIRA project. This project have several users: Developers Administrators C...

• Question
• jira
• jira-administration

Hi all Everytime we create an agile board we have to add columns, do mapping with workflow states etc etc. Is there a way we can configure a board template and re-use it everytime we create a new b...

• Question
• board
• jira-administration
• jira-software

HI all (or especially Bob  ), I am trying to use the JIRA CLI (Best tool ever created for both Confluence and JIRA!) to get a list of all attachments in JIRA.    To do this I am usin...

• Question
• app
• cli
• jira
• jira-administration

We are not upgrading JIRA to a new version. We are trying to replicate the system into a test server to have an exact match of what is in production. To split a JIRA instance, (information comes fro...

• Question
• jira
• jira-administration

• Question
• jira

Background We have ondemand JIRA that we use to manage different products of ours under different JIRA project. We've recently had a requirement on one of the products to allow it's users to open is...

• Question
• cloud
• jira
• jira-cloud

Background We have ondemand JIRA that we use to manage different products of ours under different JIRA project. We've recently had a requirement on one of the products to allow it's users to open is...

• Question
• cloud
• jira
• jira-cloud

When I try to edit my filter shares (as basic setup for a Agile Board) only a few of the project roles are shown up. Same thing with groups - only ~20 groups and most of them have nothing to do with ...

• Question
• jira-administration
• jira-software