RSS export from Jira unexpectedly interprets a macro instead of copying description to output

[Forrest Cavalier]

I am writing about RSS export from Jira that did not match the Jira issue because it seems that the source was interpreted as a macro instead. I expected the source description to be copied to the RSS output.

Our customer provides us access to their Atlassian Jira, BitBucket, and Confluence and I use RSS export from Jira extensively.

Yesterday I noticed that specific body text in the Jira description that was not quoted in backticks:

09/29/2025 08:54:36.318 AM,SAPClientLoop.CompleteAndPack.PostSfcsSignoff(),[159] 219ms (400 Bad Request). Fail. E-641-1765. PostSfcsSignoffsfcs=S-HBR0532B16AFD1DAD1 at ASSEMBLY-538,538
{"error":{"message":"SFC S-HBR0532B16AFD1DAD1 is not currently in work at any operation.","causeMessage":null,"code":"13900","correlationId":"6f3b3ef1-36c4-4fc2-b0b3-d9d05b6f66e9"}}

 did not appear in the output RSS. Instead, there was a message about an unrecognized macro.

After I edited the description to enclose those lines in triple backticks, the RSS export worked as expected.

Is this something that Atlassian needs to fix, or is there a misconfiguration or custom operation installed by my customer? Is there something specific I can ask them to investigate? This is just an annoyance for me, but I thought I would ask in case it indicated something that could/should be fixed by Atlassian or my customer.