Jira

We have issues reported by users/customers and I'd like to include them in the email update process as we work on a given ticket. I'd like to make this association for specific tickets and specific e...

• Question
• jira
• jira-administration

i have a very odd issue that i cant seem to figure out, pardon the brevity.   i have a service desk called "RLV", tickets need approval by another administrator (Andy). heres how it plays out....

• Question
• jira
• jira-service-desk

Hello, I am trying to create a escalation script that will calculate the number of days an issue has been in the current status based on the last updated date. I am having problems with a) Getting t...

• Question
• jira
• jira-server
• server

HI, I am new, and first let me say I totally recognize that I am cheating and taking the quick way to solve my problem.  i have a JIRA project, and I want to set up my "form" when my team clic...

• Question
• jira
• jira-server
• server

Is it possible to use the same component across multiple projects? Management has questioned: Can you confirm that we (1) cannot, or (2) should not have the same component for 2 different JIRA Proj...

• Question
• jira-software

The way we are organized right now WE have a lot of stories that complete when we have created the request for another team to do something.  SLA may vary.  We are converting over to JIRA f...

• Question
• jira

I created a dashboard and added multiple gadgets. The underlying filters have been shared and the dashboard has been shared. Users can view the dashboard page, but the gadgets all show errors instead...

• Question
• jira
• jira-administration

Hi, I want to create a queue in my service desk. I don't know how can i see just the closed cases.  First i press new queue and then i wirte Closed in the Name then i don't know what...

• Question
• jira-core

I am trying to use the advanced filter to filter my defects but I am not able to select few customized field as its showing red exclamation mark that  All Issue Click on More on the right pane...

• Question
• jira-software
• jira

Hi, There are a number of KB articles on migrating users between directories, however I am not finding an article for the 2 different scenarios I am interested in.  For both scenarios below, Co...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +2 more tags...

I am trying to use the advanced filter to filter my defects but I am not able to select few customized field as its showing red exclamation mark that  All Issue Click on More on the right pane...

• Question
• jira-software

Hello, I have 3 classes. One class is annotated as @Component and @Named. In second class I use @Scanned annotation and can inject first class with @Inject below ...

• Question
• app
• java
• jira
• spring

I am attempting to implement a set of permissions and issue security schemes to only allow "External Users" to see tickets. When I log in as an external user, I can only open the ticket with the "ext...

• Question
• jira-server
• jira-software
• permission

how to convert an existing jira cloud business kanban project to a next gen kanban project  in jira cloud

• Question
• jira-cloud
• jira-software
• kanban

Hi to all, we have update JIRA to 7.13 (SERVER) version two week ago....but Activity Stream gadget dosn't work from one week ago.   Please,  is there anyone could help us ?   

• Question
• jira

I have two kanban boards I am a part of: a service desk board and a product development board.  I clone a ticket from the service desk board, link it to the original ticket, then move ...

• Question
• jira
• jira-service-desk

I just created our first project using next-gen. The project created is a Kanban project. Is there any way to customize the roadmap view to display information below the epic name? So basically...

• Question
• jira-software

In our system, "Product Division" custom field is set with multiple values. project = PSRC AND issuetype = Incident AND "Product Division" = "Services & Digital" is returning results as ex...

• Question
• jira
• jira-server
• server

Hello team   why i should take care by giving the manage filter subscription global persmession to users ? I read that but i do not really understand why ?????   I need help please . ...

• Question
• jira

When creating a new PR in GitHub, the default title is the branch name but without hyphens and all in lowercase. This means that Jira can't detect the issue key in the title, but according to do...

• Question
• github
• jira
• jira-administration
• pull-request

Set up an internal project in jira cloud - business . Want to add a BLOCKED column between IN PROGRESS and DONE that can be transitioned to and from IN PROGRESS or moved to DONE 

• Question
• block
• board
• cloud
• column
• jira-core

One of my team members notified me that every time they open one of our projects, it defaults to the Reports screen instead of the Issues screen. I checked my view and I'm seeing the Issues screen w...

• Question
• cloud
• jira
• jira-cloud

My developer has a user story he creates frequently that has two subtasks under it.  Right now, he has to recreate the task/subtasks each time.  He is wondering if he can create a template ...

• Question
• jira
• story
• sub-task

We would like to work in JIRA next-gen projects, but we are currently unable to add points to a user story. This helps in prioritising our backlog. However, it seems that no such option is in place. ...

• Question
• jira-software

Hello everyone, i've added a security-scheme to my project. I can select the securitylevel for my new tasks.      After creating the issue I cant see this selection anymore. Th...

• Question
• cloud
• jira
• jira-cloud