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Community resources
Community resources
Jira
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Hey there, I implemented a quick support email address via an incoming mail handler that creates a ticket with the subject and message of the email. As it should be anonymous for complaints, I would...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hey guys i am trying to write an estimation check that checks if the epics estimation is the same as the sum of the childrens. if that is NOT the case i do a red circle. But there is some co...
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I am trying to do a automation where under epic I have 2 subtasks name frontend publish and backend publish I want when both subtasks status turns done then epic status automatically ch...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi, I am creating an automation rule that gets the unique values from a multi-select field in order to populate a list. Being that this field allows multiple selections for the tickets (ex. ...
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I miss unassigned tickets in the Service Project queue created for our Help Desk many times due to being on a call or working on an open ticket. I have to refresh the page several times, and before y...
- Question
- cloud
- jira
- jira-cloud
- service-project-queue
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The add-on wants you to do custom messages in post functions and and instead of {{}} like automation is used $, like $issue.key. How ever I'm not seeing any option of the system field. I tried $isse....
- Question
- jira
- jira-server
- server
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Hello! I'm trying to dynamically calculate the minimum start date and maximum due dates for certain issues in a subtree. I've tried the following formulas and not received the expect...
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"Initiative" seems to be the most common issue type above Epic. So let's talk about Epics that are children of Initiatives. I'm looking for a query (JQL) that will give me just the Initiatives that...
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Hello, I am looking to create a report that checks the number of tickets for unsupported versions of software. When customer open tickets, I have a field with a list of our released versions (...
- Question
- cloud
- jira-software
- jira-software-cloud
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My organization currently handles login to Jira using our emails associated with our Google Workspace account. So when a user arrives at our company Jira site, they click on Login with Gmail and are ...
- Question
- cloud
- jira-software
- jira-software-cloud
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Filter error when selecting project: The call to the Jira server did not complete within the timeout
When making a new filer or editing an existing one, when I change the Project from all to a single project, I am unable to change any other fields to filter by. The browser (Chrome) appear to l...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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The only thing I would like to know is if I can integrate your Jira tool into my web platform so that my clients can manage their projects on my platform using your Jira tool and what would the cost ...
- Question
- cloud
- jira-software
- jira-software-cloud
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This may be a very dumb question and I apologize for my ignorance. I've created a workflow, but I created it AFTER I created my Issue Type schema, associated that schema, then I associated my w...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hello, I am trying to create a filter that will display Epics with a specific Label say 'Team X' along with its child issues and parent issues. I am able to get the child issues but not the parent ...
- Question
- jira
- cloud
- jira-cloud
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I want to create a JQL query for which I can see multiple projects with labels = AB or BC and the assignees to those tickets with the labels. Ex: issuetype = "story" and project in (123, 456, ...
- Question
- jira
- jira-server
- server
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Roadmap loses Hierarchy when using View Settings and Group by Component option. The roadmap has proper hierarchy from deliverable to Sub-task in the roadmap (Plan) we created. We can drill int...
- Question
- jira
- jira-server
- roadmap
- server
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Hello I am in the Board Configuration page, and I would like to edit the Filter: project in (TESCO, SRMP) ORDER BY Rank ASC to restrict it to just one of the epic in SRMP: I am trying ...
- Question
- jira
- jira-server
- server
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My company is using an OKR approach so we need an additional level of hierarchy above our basic Epic-Task-Subtask structure. While I don't aim to add new issue types, it has been decided to use Struc...
- Question
- cloud
- jira-software
- jira-software-cloud
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I need to create an automation rule, for when an issue is in done, and a new sub-task is added to it, and the task returns to the to-do status
- Question
- jira-software
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Background We are performing a cleanup of our gigantic Jira Data Center instance (v9.2.0). This particular piece is to cleanup custom fields with global contexts and assign specific projects to t...
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Greetings! I made automation (python +jira) , where I get a report that collects: "Top 5 projects from which most tickets are escalated to my project" and the report "Top 5 projects to which we escal...
- Question
- jira-software
- jira-software-server
- server
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...nclude_subdomains": true, "max_age": 600}', 'Nel': '{"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}', 'Strict-Transport-Security': 'max-age=63072000; i...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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In the Basic Roadmap view for a project, when I change an Epic status to Done, a green 'DONE' flag is automatically added to the Epic line in the Releases column (see image). Is there a way I can add...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi Comunnity! I'm having a problem I can't resolve, because I don't know how it happened. All the projects manage by the organisation that we create, are linked to a Permission Scheme different to t...
- Question
- cloud
- jira-software
- jira-software-cloud
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I would want only Defer defects lading onto backlog . I currently see all active defects in the back log. How do i prevent defects in other statuses landing into the backlog. I ...
- Question
- jira-software
- jira-software-server
- server
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