We host Jira and Confluence on-prem. If we need to open a support ticket with Atlassian for an issue what are some of the types of log or support files we may need to transfer to Atlassian?&nbs...
I have created an automation rule, where it is triggered on the update of an object I am trying to add an asset attribute value (RecId)to the end of a url and send the values of any asset attr...
I want to add a custom field to an asset object to link three different object types into one field on the asset record. Is there a way to do this. I know you can add a custom field to a fo...
In my company's Jira we use Time to SLA plugin to manage all SLA's and sometimes when a ticket is created and SLA's are not calculated, we manually use the action to recalculate the SLA's and usually...
I have installed "Team Member Capacity" and "Planned Vs Actual" plug-ins in Tempo to do a quarterly plan for the team. When I see the output of the data in "Planned Vs Actual" view, th...
I have both the BigPicture and Cost Tracker for Jira apps. I've set up Cost Tracker so that each member of my team has an hourly rate. Every time they log hours on the work log on a ticket they are a...
Hi! We have a workflow: Emails come in and gets handled by out email handler in email this issue. Email this issue populates certain custom fields in Jira through regex. One of the fields ...
I need to trigger custom email to Project Role users. Is there way to achive this functionality.
Hello I want to disable or set permission for this button.
Hi, I try to import a list of "Problem Report" using CSV Import functionality but I'm not able to select from mapping list "Label". There is no option of "Label" in the list. ...
Hi Atlassian Community, I’m looking for a way to generate a high-level summary of all development work done in a Jira project based on the stories created till date. My goal is to: ...
Greetings, community! perhaps, anyone has encountered something similar yet? I tried asking also the tempo developer community in slack - got no response for this one specifically. is ...
Hi Atlassian Community, I want to understand how Jira handles Sandbox renewals after expiration. Specifically: If our Jira Premium development instance has been renewed, will the S...
Hola comunidad!! Realizamos una automatización en la cual configuramos para que lo envíe a teams con un Webhook, la regla se ejecuta bien pero no me aparece en el canal de teams la public...
Hi Community, I want to display a validation message when a user is moving the issue (from More dropdown > Move option) from one project to another. And how to configure that message with someth...
Our team have recently started to encounter a problem with page focus on saving changes in description On tickets with a relatively long description and with comments, if we make an edit in ...
Hello everyone, With Jira automation, I want to send a reminder e-mail for issues whose due date is 1 day past due date. But I want this automation to work only on weekdays. For example, I wan...
I see this floating comment box has been added recently and it is really annoying Not only does it take up real estate on the page when 90% of the time I am interested in the ticket content ...
Hi! I just started using Jira as an admin (I've used it for years as a regular user). I created an epic (or at least that's what they were called back in the day; in my case I renamed the issue type...
JIRA server migration from http to https
Hi Everyone, We have a set of subtasks and need to enforce a sequential flow, ensuring that the next subtask cannot transition until the previous one is marked as Done. Is there a way to achieve th...
Hey community, I have a question regarding the stability of certain Jira REST API endpoints. I'm using multiple endpoints from both V2 and V3 of the Jira REST API, and I’ve noticed that som...
Hi, How create classification level. this link to the documentation is Broken https://support.atlassian.com/security-and-access-policies/docs/manage-classification-levels/ r...
I want to filter all the tasks in my ongoing sprint that contains the name TASKS101-XXXX, being XXXX a random number assigned to each task. Also, I want all the tasks that are related to an epic who'...
Hi Everyone, I have a requirement where I need to calculate how much time we took for a user story to move from "Approved by Dev" status to "Completed". Approved by Dev status indicates that develo...
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