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Community resources
Jira
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Hi, I have created a blank service management project. On the Summary function, I click the work item count on the "Request Type". The JQL shows the error—the JQL appends the project ke...
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I am on the free plan. I don't log in often, as I'm a solo developer. It appears that my previous projects were deleted. Is there any way to restore them?
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Need to cancel my subscription please
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Hello, I'm experiencing an issue with Application Links while trying to integrate Jira with Confluence. The following error appears in Confluence when attempting to establish the connection: Error ...
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How to change payment method for existing subscription from card to Pay by invoice
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The Query: Today is October 10th, 2025 $SLADefinition = { JQL: duedate = startOfDay(3) Time Target: 24h Calendar: Sample 9-5 Calendar } startOfDay(): "Perform searches based on the ...
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Hello, I do not need 3 different ways to define words that I already know. How do I OPT OUT of all the Ai STUFFING that is happening in your app? It is really distracting and ann...
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* I have created a custom field for my stories. * I have added the field to the `Description Field` * I can see the field * I have 2 UI formatting questions 1. Can I remove the Description field ...
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We used to be able to click on an item and it would show in the side bar or a pop up. Now it goes to a new screen and you have to completely refind your location in the list view.
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In list view we used to be able drag items around which helped our developers personalize their own workflows in the stories. That seems to have gone away.
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On a first EPIC, the Story Points Rollup gives the correct SUM. On a second EPIC of the same project, the Story Points Rollup gives ZERO. What is wrong with the second EPIC? The Fix Versions, Comp...
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We set up Timeline view for our project, for better leadership visibility, we would like to export the same to Excel Gnatt chart view. How we can achieve this ?
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...d': '21082'}, {'id': '21083'}, {'id': '21084'}], 'isLast': True} These results are worthless.
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Many times we need to create a technical task for a User Story. I wish we could assign a task to a User Story. The only way I know to do this is by linking to the two, which means updating and moving...
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I've just been set up as a Jira user at work, and I want to import tasks from Microsoft Planner to this tool. The issue is that I don't see the CSV import feature anywhere. There's no Import work ite...
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I set a filter at the top of the column in Jira sheets and now it won't bring back any of 'done' statues when I try and clear the filter. Please can you help?
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Hello, I'm trying to calculate the age of a car via an automation. I was able to do it quite easily with the value of a custom field but I now need to do it with an asset value and I can't get it to...
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Hi everyone, We are using JMWE to make a validation using Jira expressions in our workflow. What we want to do is to validate that a custom field (Paragraph type) has value, does not include ...
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We're running a Team-managed Jira SW project, with a sprint board. On the board, we have created a column (state in item workflows) called Code Review, it's where we signal that another developer sh...
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In my team's structure I have a calculated LOE to verify that the total LOE on work items is correct. If the calculated LOE and the total LOE don't match then a red circle is displayed. How do I...
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Can Jira automatically send a notification to certain people (like the issue reporter, assignee, or a team) when an issue changes its status? For example, send an email when a task is moved from ‘In ...
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Hi Community, I am trying to create a filter where I want to filter out work items with label having "Engineering". With the below query I am getting 0 results, but I should be getting 5 counts. Wh...
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First of all I like the whole renaming of projects to spaces and having now the possibility to actually report on projects. The main issue I have for now is, that using the "Where is the work ...
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Hi everyone, I’m currently working on a Jira Cloud to ServiceNow integration where issues, comments, and updates sync both ways. So far, I have successfully configured: Issue creation from Jira → ...
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Hi! I'm trying to execute a global reflexive transition (from any status to itself) with Jira Automation, but I cannot find that transition anywhere The transition name is "Update customer info" ...
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