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Community resources
Jira
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Our old employee has resigned, we suspended his account and removed him from our instance. Now, our IT team assigned a new employee the same email ID that the old employee had. That Jira is s...
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Is there a way to set the dependency type from either the timeline view OR the dependencies view in Advanced Roadmaps? I have configured my Issue Linking in the admin, so I have the relevant gantt t...
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プロジェクト内にカンバンボードが2つあります（AとB）。 Aのカンバンボードは今後使う可能性がないので非表示にして、 Bのカンバンボードをメインとして使いたいです。 ヘルプ等調べてみましたが、削除等の手順しか出てこなかったので、ここに質問しました。 ①そもそもカンバンボードの非表示が可能か？ ②Aのカンバンボードを削除した場合に他の機能で問題が起きないか？ 上記、2点が知りたいです。...
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Is there a report template to track how much work the TA team did on a monthly basis, broken down by task? Is there a report template to see what tasks TA team member Min-Sik Choi handled, and how m...
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Hello, we are transitioning from Trello to Jira however, we would like to have everything in Jira. From timers and time tracking to reporting. In this case, I wanted to see how I can view ev...
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Hey folks, We noticed recently that a few users are not able to install our app from the Atlassian Marketplace while the others can. Can you please help with the problem? How can we debug? ...
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Currently once we assigned an issue to our team member as "To Do" we are asking the assignee to move that as "In progress" while he is working and move it to "Apporval" by changing the assignee as Ap...
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I tried changing the 'ORDER BY Created Date' setting, but it didn’t affect the board. What could be the issue?"
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Hi all, I'm looking for a free way to send an update notification email every time a change is made to a JIRA issue (status changed or comment added) to a person's email address who doesn't ha...
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Board config screen, 'select filter' dropdown only shows first filter in the list. I am project admin. I can see all filters when I view the list, I created some, I have view rights on others. My ...
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In a project of Company-managed software type. The option Approvals (only for Jira Services) appears on top of screens. As it is locked and serve for nothing in my project, how can I hide...
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We recently switched over from Jira Server to Jira Cloud - the epic panel in the backlog used to have a search bar that you could quickly navigate between epics in the panel itself. The panel in Jir...
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We implemented a database picker field that almost works the way we need it to, however, during the drop down selection, we are seeing a '- null' in the UI from our field, only when selecting the val...
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When I'm tagged in a comment of a JIRA ticket, I will get an email with a ton of information such as Ticket ID, Summary, Comment, Name of person who mentioned me, and the comment itself. Anoth...
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I've read the old questions/answers, but haven't seen anything recently. So checking to see if there have been any changes that would allow us to limit who has the ability to add/remove tickets...
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Is there a way to bulk upload data into Jira to generate tickets? I need to create 200+ tickets with pre-determined component fields, descriptions, labels etc.
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Jira Issue Type Hierarchy We are running SAFe Agile and use the following hierarchy: (Initiative/Objective/Project) > Epic > Feature > Story > (Task/Sub-task) hierarchy. We would like ...
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Is there a way using username to return the projects a user has a role in and also return this role?
I am working to find a way, through PostgreSQL queries or ScriptRunner for Jira, to search using a username or email address and return the projects a user has a role in, along with their specific ro...
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Hello, I’m using Jira Data Center (v9.15.2) and attempting to run the basic ScriptRunner examples provided under "Example Scripts," specifically the "Show Web Panel" script highlighted in yellow. Ho...
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Hei Community, I have a text field in Jira that contains references to users (usernames). This field is used in an input form (single line) and needs to be transformed into a user field (User Pick...
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I understand script runner does not have this function "removedAfterSprintStart". Is there a way or work around to get tickets that was removed after sprint start? I really need this for...
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This would be taking a backup of production and then restoring it in sandbox, or using the copy production data feature in Atlassian administration to copy production data to sandbox.
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Hi, After restoring the Jira DB on a new application server. Unable to connect to our accounts. 2 backup methods : 1- Restore the DB and start Jira 2- Restore Datas in JIRA - update DB - restart...
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Hi community, Recently, I'm trying to make a plan focus on resource management/planning. I have created 3 teams in Plan which are all Kanban team, estimated by days. And I assign stories to ...
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A user has reported that they get the attached error message when they try to attach the 20k excel file. They are able to attach the file to the ticket but the drag and drop function is not working. ...
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