Reporter and assignee fields in request form

[Sebastian Santoyo]

I have the field "Reporter Field" in the "Work item view" in the CONTEXT FIELDS, but...

Even though I can put the "assignee field" in the Request form, it is not possible to add the "Reporter Field" field in it.

How can I solve? 

[Trudy Claspill]

Hello @Sebastian Santoyo 

Why do you want to add the Reporter field to the Request Form that will be presented in the Customer Portal?

When a request is opened through the Customer Portal the Reporter is set to the person filling out the form. It is not possible for a Customer to fill out the request on behalf of another Customer and change the Reporter as part of that process.

Only a Service Team Member is able to raise a request on behalf of another person.