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Why is my question marked as Spam ?

Hi,

I just posted a question here : https://community.atlassian.com/t5/JIRA-questions/Bitbucket-cloud-integration-with-Jira-server-doesn-t-work/qaq-p/621404#M205477.

My question was immediately flagged as Spam, but I don't understand why.

How can the Spam flag be removed.

Please help.

Regards,

Seb

29 answers

Unfortunately copying and pasting something from somewhere else currently often results in questions/answers being marked as spam (with a flag in the lower right corner of the screen). You can try copying and pasting as plain text, or pasting the text/code into a text editor (like Notepad) and then re-copy/paste into your question/answer.

Good to know.

It seems that the spam flag has disappeared.

Thank you,

Seb

0 votes
Thomas Schlegel Community Leader Aug 08, 2017

Hi Sebastien,

I have removed the spam tag from your post. I also can't see, why the spam filter declared your question as spam.

We look regularly at the spam quarantine and release the wrongly caught messages, but thank you for pointing us to your question.

What's he most direct way to address this? This affects so many boards it would seem. I've just had a post to the Trello user community flagged as spam and it was done so in a silent & confusing manner (no message or warning, just an immediate drop back to the main board page). When I can get back to the article by indirect means (back-button) and see it is flagged as spam, I see nothing linked or hoverable to tell me any way to protest this. I deleted a web link (relevant link to Trello docs) to see if that fixed it. I deleted a screenshot (relevant to problem) to see if that fixed it. I deleted all of the text, pasted into a text editor and pasted it back in. But nothing resolves the flag. 

I've de-spammed it.

Daniel Eads Atlassian Team Oct 16, 2018

Hey Martin,

You're unspammed! We manually check the spam trap multiple times a day.

Mine is also marked as spam, could you please remove it?

Daniel Eads Atlassian Team Mar 25, 2019

Thanks for flagging this one - the code macro tripped up our spam filter. I've marked your question as not spam!

Like Dmytro Royenko likes this
Daniel Eads Atlassian Team Mar 25, 2019

I'm not sure why your question was marked by our system as spam, but I see that you were able to submit it twice! The version of the question we'll keep up is at https://community.atlassian.com/t5/Jira-questions/Why-can-t-I-get-groups-of-user-jira-Using-rest-api/qaq-p/1040394 - cheers!

Daniel Eads Atlassian Team Apr 10, 2019

Hey Deepak,

While it looks like we unspammed this one during our normal checks through the spam queue, I think you were successful in getting a different one to post! The copy we're keeping up is here: https://community.atlassian.com/t5/Bitbucket-questions/manage-apps-page-taking-too-much-time-to-listing-installed-plug/qaq-p/1042587

Daniel Eads Atlassian Team Apr 10, 2019

Hey @Florian B - welcome to the Community! Your post has been un-spammed - my assumption is that the filter got tripped up by the curly braces.

 (user field setting: Template = {3})

Thanks for letting us know!

Daniel Eads Atlassian Team May 06, 2019

@Matthew Roche unspammed - thanks for reaching out!

Like Matthew Roche likes this
Daniel Eads Atlassian Team May 14, 2019

Hey @Frederik Reiter , welcome! Our team unmarked your post yesterday. It's likely that the code block threw the spam filter for a loop. It's a little over-zealous with first-time posters. This will hopefully be less of a problem for you in the future. Thanks for your post!

I know my question was marked as spam because of that big block of log i pasted in there.

I couldn't find any other way to provide the logs. Can u unmark my post? Thanks.

https://community.atlassian.com/t5/Bamboo-questions/How-to-make-an-offline-remote-agent-online/qaq-p/1125486#M23831

Daniel Eads Atlassian Team Jul 08, 2019

Yes, the logs definitely throw the filter for a loop. Unspammed!

@Daniel Eads 

 

I posted my first post in the wrong section then reposted in the correct one. It was marked as SPAM.

 

I have since removed the first post but need the correct one not marked as SPAM

 

https://community.atlassian.com/t5/Jira-questions/Trying-to-create-a-function-method-that-logs-based-on-a-variable/qaq-p/1169492#M372309

Hello @Daniel Eads

i posted my first question in the bitbucket section. Unfortunately it is marked as a spam and I don´t know why. Can you help me out please and tell me why this happened?

The Link to my Post is the following:

https://community.atlassian.com/t5/Bitbucket-questions/Can-t-delete-one-specific-Tag-on-bitbucket-server/qaq-p/1177548

Thank you in advance.
Kind regards

Philipp

Daniel Eads Atlassian Team Sep 13, 2019

Hey @Philipp Schenke , your question has been marked as not spam. Cheers!

First post. And It marked as spam. Can my post become upspamed?

Post:

https://community.atlassian.com/t5/Jira-questions/Plugin-install-error/qaq-p/1177647#M374763

 

Thank you

Daniel Eads Atlassian Team Sep 13, 2019

Post unspammed. Thanks for flagging!

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