Why is my question marked as Spam ?

[Sebastien Vandamme]

Hi,

I just posted a question here : https://community.atlassian.com/t5/JIRA-questions/Bitbucket-cloud-integration-with-Jira-server-doesn-t-work/qaq-p/621404#M205477.

My question was immediately flagged as Spam, but I don't understand why.

How can the Spam flag be removed.

Please help.

Regards,

Seb

[Yuri Lapin _Release Management_]

Hi,

Could you please check my discussion point beloiw

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Advancing-Kanban-with-Kanban-University-and-KMM/m-p/2164074#M2221 

Why it's deleted?

Cheers,

Yuri.

[Nic Brough -Adaptavist-]

There are several layers of "spam" in the Community, and the 'bots and humans trying to minimise it have several options.  For example, Community leaders and Atlassian moderators have quick options like "mark as span", and there are 'bots that can do that too.  But they only do it when it is blatant.  We've also got "move to hidden places for other people to check" and, and, and.

Your post was not deleted, it was moved to a non-public place for review.

I suspect it was moved because it has a number of non-Atlassian links and maybe that your profile does not clearly identify you as an Atlassian partner.  (To test the second one, go to https://partnerdirectory.atlassian.com and enter "release management" - it doesn't look like that company is an Atlassian partner) 

[Yuri Lapin _Release Management_]

Hi @Nic Brough -Adaptavist- ,

Thanks a lot.

Release Management is Gold Marketplace Partner. The post is announcement about one of our Aps and partnership we built with Kanban University to improve the capabilities for Kanban teams. So, yeah there are links to our app and Kanban University.

How I can understand at which stage the review process is? I am happy to talk to someone to resolve it.

The way I look at it ... the post was there for few hours, then disappered and I do not understand what I can do to get it back?

Many thanks & Kind regards,

Yuri. 

[Yuri Kudin]

Could you please check my article? https://community.atlassian.com/t5/Agile-articles/How-to-Create-comprehensive-status-reports-for-complex-multi/ba-p/1282655

I do not understand why it was marked as spam.

Thank you!

Yuri

[meta0mitto]

We too are keen to resolve our issue before upgrading any further so would very much appreciate the 'spam' flag being removed from the following post:

https://community.atlassian.com/t5/Jira-Software-questions/Oops-an-error-has-occurred-preventing-Jira-setup/qaq-p/1271964#M63301

Many thanks in advance and warmest regards

[Daniel Eads]

Marked as "not spam"!

Cheers,
Daniel

[meta0mitto]

Very much appreciated. Enjoy the rest of your week.

[simon Lemay]

I seem to have the same issue with my questions --> https://community.atlassian.com/t5/Bitbucket-Pipelines-questions/cannot-pass-artifact-to-following-step/qaq-p/1241579

would it be possible to unspam as well,

thanks!

[Daniel Eads]

Should be all set now @simon_Lemay !   🧰🖥🔧

[simon Lemay]

Thanks!

[batCattle]

Can you fix my post? 

https://community.atlassian.com/t5/Trello-questions/How-can-I-create-a-sub-task/qaq-p/1225391

Is there a better way yet to fix things wrongly flagged? It was flagged in a very silent/passive way and it was hard to even get back to the flagged post. Is commenting on this post the best/only way to have our post reviewed/de-spammed?

[Daniel Eads]

Hey @batCattle , looks like someone else was able to unmark your post. For context, I try to respond as often as possible to requests here but we also have some Atlassian staff and volunteers who check the spam list several times a day. We'll get it one way or another!

We would love to make the experience better - more comprehensive messaging and ways to raise your post for review as you mentioned. As it is now, we do go through and look for falsely-tagged messages in our spam quarantine a couple times a day.

Community runs on a non-Atlassian platform called Khoros, so we are a bit limited in what we can do on top of their product. For full disclosure, about 40% of the posts the spam filter picks up are actually false positives 😢

Thanks for your question! I'm flagging it with our Trello support team - if there's not an answer from the Community soon, we'll jump in.

Cheers,
Daniel | Atlassian Support

[batCattle]

Excellent answer - understood. Thanks!

[Nathan Householder]

Could mine be unspammed too? @Daniel Eads 

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Looking-for-custom-in-depth-reporting/qaq-p/1225160

[Daniel Eads]

Thanks for flagging @Nathan Householder - your post is all clear! Since there were two copies of the question, just confirming this is the one that went live:

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Looking-for-custom-in-depth-reporting/qaq-p/1225160

[Chris Mitchell]

Apparently I am spam too:

https://community.atlassian.com/t5/Bamboo-questions/Docker-plugin-fail-task-but-avoid-plugin-exception/qaq-p/1213925

[Daniel Eads]

De-spammed!

[bigwhale]

First post for me also and also marked as spam. :) What am I doing wrong?

https://community.atlassian.com/t5/Jira-questions/Jira-Server-ERR-SPDY-PROTOCOL-ERROR-with-nginx-proxy/qaq-p/1182527#M376133

[Daniel Eads]

Code blocks from first-time posters often throw the spam filter for a loop. Looks like you've gotten un-spammed already. Thanks for including the config in your question - definitely helpful for someone answering!

[info_intercomp_ru]

First post. And It marked as spam. Can my post become upspamed?

Post:

https://community.atlassian.com/t5/Jira-questions/Plugin-install-error/qaq-p/1177647#M374763

Thank you

[Daniel Eads]

Post unspammed. Thanks for flagging!

[Philipp Schenke]

Hello @Daniel Eads

i posted my first question in the bitbucket section. Unfortunately it is marked as a spam and I don´t know why. Can you help me out please and tell me why this happened?

The Link to my Post is the following:

https://community.atlassian.com/t5/Bitbucket-questions/Can-t-delete-one-specific-Tag-on-bitbucket-server/qaq-p/1177548

Thank you in advance.
Kind regards

Philipp

[Daniel Eads]

Hey @Philipp Schenke , your question has been marked as not spam. Cheers!

[Philipp Schenke]

Thanks a lot!

[Jeremy Schrecengost]

@Daniel Eads 

I posted my first post in the wrong section then reposted in the correct one. It was marked as SPAM.

I have since removed the first post but need the correct one not marked as SPAM

https://community.atlassian.com/t5/Jira-questions/Trying-to-create-a-function-method-that-logs-based-on-a-variable/qaq-p/1169492#M372309

[James St-Pierre]

@Daniel Eads 

Could you please unspam my question aswell? 

https://community.atlassian.com/t5/Bitbucket-questions/Pipeline-Generate-a-unique-name-for-each-pipeline/qaq-p/1130177#M44333

Thank you

[Tem Ed]

I know my question was marked as spam because of that big block of log i pasted in there.

I couldn't find any other way to provide the logs. Can u unmark my post? Thanks.

https://community.atlassian.com/t5/Bamboo-questions/How-to-make-an-offline-remote-agent-online/qaq-p/1125486#M23831

[Daniel Eads]

Yes, the logs definitely throw the filter for a loop. Unspammed!

[YU FEN NIKITA CHEN]

Could you please review this post, and help to unspam it?

https://community.atlassian.com/t5/Bitbucket-questions/History-commit-author-linkage-fails-when-the-user-email-is/qaq-p/1111421#M43467

Thanks.

[Frederik Reiter]

Could you please review this post? I really don't understand why it ist marked as spam..

https://community.atlassian.com/t5/Confluence-discussions/How-to-get-back-the-old-quot-Edit-in-Office-quot-Feature/td-p/1081090

[Daniel Eads]

Hey @Frederik Reiter , welcome! Our team unmarked your post yesterday. It's likely that the code block threw the spam filter for a loop. It's a little over-zealous with first-time posters. This will hopefully be less of a problem for you in the future. Thanks for your post!

[Matt R]

Hi. Could you please remove the spam label from my post as well? Much appreciated

https://community.atlassian.com/t5/Git-questions/Unable-to-access-repo-via-SSH-fatal-Could-not-read-from-remote/qaq-p/1075122

[Daniel Eads]

@Matt R unspammed - thanks for reaching out!

[Florian B]

Is it possible to fix mine too? I've edited it 3 times...

https://community.atlassian.com/t5/Jira-questions/nFeed-Assign-issue-to-a-user-stored-in-nFeed-user-field/qaq-p/1054509#M337380

[Daniel Eads]

Hey @Florian B - welcome to the Community! Your post has been un-spammed - my assumption is that the filter got tripped up by the curly braces.

 (user field setting: Template = {3})

Thanks for letting us know!

[deepak kumar]

@Eaniel Deads 

Could you please fix mine?

https://community.atlassian.com/t5/Bitbucket-questions/manage-apps-page-taking-too-much-time-to-listing-installed-plug/qaq-p/1042587

[Daniel Eads]

Hey Deepak,

While it looks like we unspammed this one during our normal checks through the spam queue, I think you were successful in getting a different one to post! The copy we're keeping up is here: https://community.atlassian.com/t5/Bitbucket-questions/manage-apps-page-taking-too-much-time-to-listing-installed-plug/qaq-p/1042587

[Kudimov Mikhail]

Good day @Daniel Eads, could you also take a look at my question post also marked with spam tag:

https://community.atlassian.com/t5/Jira-questions/Why-can-t-I-get-groups-of-user-jira-Using-rest-api/qaq-p/1040355

[Daniel Eads]

I'm not sure why your question was marked by our system as spam, but I see that you were able to submit it twice! The version of the question we'll keep up is at https://community.atlassian.com/t5/Jira-questions/Why-can-t-I-get-groups-of-user-jira-Using-rest-api/qaq-p/1040394 - cheers!

[Kudimov Mikhail]

thank you!

[Dmytro Royenko]

Good day @Eaniel Deads, could you also take a look at my question post also marked with spam tag:
https://community.atlassian.com/t5/Confluence-questions/Active-Object-save-method-doesn-t-persist-data-under-certain/qaq-p/1039494

[Daniel Eads]

Thanks for flagging this one - the code macro tripped up our spam filter. I've marked your question as not spam!

[Andi H.]

Mine is also marked as spam, could you please remove it?

[Marcin Geb _SoftwarePlant_]

@DanMay I ask for processing this? https://community.atlassian.com/t5/Marketplace-Apps-articles/How-to-do-SAFe-PI-planning-in-Jira-BigPicture/ba-p/954545

[Martin Hohenberg]

Another one bit the dust: https://community.atlassian.com/t5/Jira-questions/Auto-transitioning-with-Scriptrunner-Post-Function-during-CREATE/qaq-p/915990

Can you please unspam me?

[Daniel Eads]

Hey Martin,

You're unspammed! We manually check the spam trap multiple times a day.

[maxicho]

Mine is marked as spam :/ Can you help?

https://community.atlassian.com/t5/Sourcetree-questions/When-clone-in-SourceTree-warning-templates-not-found-is-shown/qaq-p/866696

[Will Meier]

Could you please fix my question as well? Thank you!

https://community.atlassian.com/t5/Jira-questions/Suggestions-for-Organizing-Project-Board-Workflows-across/qaq-p/859913