Hello everyone,
following scenario:
In my issue creating screen I have 5 nFeed custom fields (3 standard and 2 user fields). My datasource is a XML file accessed by URL.
The first nFeed custom field shows a single select list, the second does also, depending on the selection of the first. The third field shows a read-only description, depending on the selection of the second list - so far so good.
The last two nFeed fields are user fields. The XML file includes the (Jira-)username (column 2) and the full name (column 3 - just for your information). The user fields are populated depending on the selection of the second above named list. So the usernames were found in the XML (user field setting: key = 2) and displayed using the full name (user field setting: Template = {3}). Creating the issue works and both user fields are filled with the correct names - so far I'm happy and everything seems to do what I expect.
In the following transition of the workflow the issue has to be (auto-)assigned to on of the user stored in one of my nFeed user fields. I checked the nFeed post functions, but nothing seems to meet this request. Copying a key or a display to another field only works with the standard nFeed field, not with the user fields. So I have to take the "out of the box" post function "Assign from field" - and now my problem begins :)
Doing this I get an error message in the transition: "User from "XXX" custom field does not exist."
Also when I create an issue using only the usernames (and not displaying the full names) doesn't resolve this problem.
My question now is: How can I assign an issue in Jira to an user populated in a nFeed custom user field?
Thanks in advance and kind regards
Florian
Additional information: When I change my XML and fill it with usernames that definitively not exist, I get another error message when I try to create an issue (Username XXX not found.
With correct and existing usernames I am able to create the issue at least. So during this creation nFeed seems to find those usernames, my problem just begins when I want to change the assignee.
Hi Community,
FYI, this ticket has been handled directly in our support platform: https://support.elements-apps.com/portal
Feel free to contact us for any request. ;)
Kind regards,
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.