-
Jira Capacity Tab
Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?
-
Security Level Selected on Transition Screen Does Not Update Issue Security Level
Hi Atlassian Community, I am experiencing an issue with the Security Level field on a workflow transition screen and am trying to determine whether this is a configuration issue, limitation, or bug. Problem I added the native Security Level field to a transition screen. The field appears correctly, and users can select a…
-
How do people deal with the Sprint +1 Issue?
I want to the ability to view items in Filtered Lists that show me the actual sprint names of anything that encompasses multiple sprints instead of seeing the Sprint +1 value. The closest workaround I've found is exporting the data into Excel. I want to see this in JIRA, not have to export it.
-
Can't assign a user to a ticket
I can assign the user 'Igor' to a ticket as the creator, but not as the handler? This User is a "normal" Jira user and a member of our Jira group. "Igor" can't be find in the list: Igor is selectable in the list: Thanks in advance for any help / ideas
-
Scrum Master Jira Training
As a scrum master new to Jira, what trainings are best?
-
How to Programmatically Sync a Slack Thread with a Jira Ticket
I’m looking for a way to programmatically link a Slack thread with a Jira ticket so that messages between the two stay synchronized bidirectionally. Specifically, I need: 1. An API or integration method that allows a Slack thread to be attached to a Jira issue. 2. Real-time or near real-time syncing of messages/comments…
-
Deactivated account
How do I get my deactivated account activated again?
-
Project Organization question
Hi all, we're a team developing a bunch of C# projects. Everyone in the team can work on any bitbucket repo of our project, so our tasks can be assigned to anyone in the team. Is not clear to me ow to organize things. Should I create a single "space" ? In that case how can I associate backlogs items to the correct repo ?…
-
Behaviour are not showing any of my existing behaviours
I code until yesterday Sep 22nd 2026 and this morning I do not see any of my code and I have a note that say "Good news! Behaviours is no longer a companion app. Its functionality is now built into ScriptRunner. Your data is safe, and we recommend uninstalling the app at your earliest convenience." I do not want to…
-
Jira DC - How to build an automation or scriptrunner which display the time in Statues?
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…
-
Projects cannot be created with Jira 11.3 until the user directory order is changed.
It's about Jira. Since the upgrade from 10.3 to 11.3, it has not been possible to create any more projects. The error message was "Searcher not found". If I change the user directory order once, creating projects works immediately again. This behaviour has to be performed after every restart. We once had a Crowd service…
-
AI Agents not showing in JIRA
Hi team, I am at a bit of a loss. I have been experimenting with some of the AI Agents in JIRA, and I set up a few through the Studio last week. They worked, and appeared on my tickets under Agents > Start Work. Unfortunately they have now disappeared from my project (SD) whilst they still appear in other projects (SC)…
-
Jira Planner intro is missing content
Is this webpage Introducing Jira Planner - Inside Atlassian available anywhere else ? this page is missing content images.
-
Sprint creation restriction
I manage multiple projects and am assigned the 'jrs-owner' role. With this role, I am currently able to create sprints on all boards. Each project has one primary board whose name starts with 'JA - ' . I want to restrict sprint creation so that sprints can only be created on these 'JA - ' boards. Users should be restricted…
-
Atlassian's new automation pricing creates unintended cost explosions during bulk updates
When performing bulk updates on tickets, it appears that automation rules are triggered as well. Since automation executions will soon incur additional costs, I would like to understand what strategies are available for handling this in the future. For example, we recently added a new custom field and populated it for all…
-
Edit Resolution Field on a Closed Issue
Hello, I would like to edit the Resolution Field on a Closed issue. I've always been able to set up this through workflow transition : - All to Closed : set a workflow transition on Resolution Field & set the Value to Done - Closed to Closed : set a workflow transition on Resolution Field & set the Value to "Empty" I…
-
Teamwork Graph capabilities roadmap
Hello We’re a Marketplace Jira app team exploring Teamwork Graph (TWG) to improve reporting capabilities for our customers. Before we invest further in extending our reporting capabilities, we’d love to confirm a few things I couldn’t find clear answers to in the docs. Custom entity types in Teamwork Graph Will Marketplace…
-
Creating a filtered view that shows ALL issues in active sprint including subtasks.
I've gone round and round on this. No matter what filters I apply to a list view, I cannot create a comprehensive filter that includes ALL issue types (including subtasks) in active sprints. I do not want to rely on the board because in order to see subtasks, I have to group by subtask and then I cannot see items by…
-
Unable to set up Sub-task to Epic time rollup
Hi Atlassian Community, I'm on Jira Software Cloud facing the following issue My Setup: * Hierarchy: Milestone -> Epic → Story → Sub-task Problem - Sub-task time doesn't roll up to Epic Time logged on a Sub-task appears on the Story but never reaches the Epic. Jira's aggregate fields only go 1 level deep, making Epic-level…
-
Urgent help required! SSO expired, unable to login to open support ticket
Urgent help needed, Our SSO certificate expired and I'm unable to login through that method to open a support ticket to get it updated. The account that I made to bypass SSO no longer appears to be attached to my Atlassian environment so I cannot use it either.
-
How to view tickets from different projects into a single List
Hi Community, I want to create a priority list that contains tickets from multiple projects, the backlog and the kanban board (ongoing work). I first created a board with a filter that allows me to view all tickets from different projects. After that, I can see those tickets appear in the board's Backlog and Kanban Board…
-
How do you organize and prioritize tasks in Jira when managing multiple projects?
I am still learning Jira and trying to understand the best way to organize tasks when working on multiple projects. Do you normally create separate projects for each type of work, or keep everything in one project? I would also like to know how experienced Jira users manage priorities and avoid missing important tasks. Any…
-
JIRA Cloud - How to find tickets that are removed after sprint start?
I understand script runner does not have this function "removedAfterSprintStart". Is there a way or work around to get tickets that was removed after sprint start? I really need this for reporting purposes.
-
How to find issues that were removed from a sprint?
Hi everyone, I'm trying to identify issues that were removed from a sprint after the sprint started. From what I know, the Sprint field doesn't support historical operators like CHANGED, which makes this tricky. So far, I’ve considered these approaches: 1. Brute force approach * Get all issues not currently in the sprint *…
-
How to export Jira Sprint Report including Completed items, Not completed and removed to Excel
Hi, I want to export Jira Sprint Report to Excel. This should include, Burndown chart, Completed tickets, Not completed tickets and removed tickets in one excel.