Jira Capacity Tab

Question

Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?

Josh · Answer

Short answers based on how Capacity works today:

Custom week length: Capacity is built around the team’s working days and daily capacity settings in the space. If your team is not on a straight 40-hour week, set each person’s capacity (and non-working days) in the Capacity/Team settings rather than expecting a global “hours per week” dial. I have not seen a public admin switch that remaps the default week for the whole site yet — if that is on the roadmap, Atlassian usually notes it in the Capacity release notes / JAC.

Reporting: The Capacity tab itself is a planning view (load vs capacity for the sprint/team). For historical utilization or “who was over/under last month” style reports, you still need worklogs rolled up by person and date — Capacity does not replace timesheet reporting.

If you share whether you are on Team-managed or Company-managed Cloud, I can point at the exact Capacity settings path.

Carlos Garcia Navarro · Answer

Hi @Yasmin Loudon,

You can check the capacity section in this article (I think you may be referring to this one).

https://jirareleases.atlassian.com/announcements/individual-capacity-planning-is-here

There is no confirmation whether that baseline is customizable or whether dedicated reporting will be added though.

Vahtang Manukyan - Be On Time · Answer

Hi  @Yasmin Loudon,

On the two native questions: to my knowledge the Capacity tab still assumes a standard working week — per-person working hours aren't configurable yet, and Atlassian hasn't published a timeline for that or for deeper reporting. Their team has said the feature is actively supported but they can't share a roadmap, and they're steering people to the in-product "Give feedback" button — worth submitting your two use cases there, since that's how they're prioritizing.

What you can do today on Premium:

* Advanced Roadmaps — as Tom Ivkovic noted: per-person capacity in hours or points per sprint, driven by a configurable working-days calendar. That's the closest native path to custom working hours + capacity reporting.
* Calendar-based capacity apps — if you need capacity computed from actual working time rather than a 40-hour assumption (part-time patterns, split shifts, exception days), there are Marketplace apps built around per-person calendars, with utilization reporting and export.

Disclosure: I'm on the team of one of those apps — Resource Management for Jira:

https://marketplace.atlassian.com/apps/2338306760/resource-management-for-jira

— it maps almost exactly to your two questions: per-person working hours via multi-tier calendars (including part-time and exception days), and reporting that compares capacity vs planned vs actual work, with CSV/XLSX export. Happy to share a short walkthrough if you'd like a second option next to Advanced Roadmaps to evaluate.