We are new to Halp, and loving it so far. One issue we have though, is when we set it up we selected a channel for the triage channel that is used for other things. We wish to change the ...
Hi, I want to add value to an exist field, but I want the change will be only for 1 project. Thanks in advance
is possible to log a ticket by using Halp on Mobile Teams
If we subscribe Halp on Teams, tickets will be stored in cloud? Same in Microsoft itself? We are using Jira on premises Please clarify. Thanks
Hi, a little offtopic: Where can i ask questions about Slack? slackcommunity.com seems to be only about events and not about online exchange (like atlassian community) The AC doesnt have a Slack ...
I am attempting to create a bot which interacts with Halp generated tickets in a triage queue. I failed to see any way to make a custom integration or to make Halp directly send the form data to a...
Is it possible to suggest knowledge base articles through Halp when someone creates a ticket in MS teams the same way KBs are suggested in Jira service portal?
Dear all, We are testing the integration of HALP through SLAck in order to be able to create ticket in Service Desk directly from slack message. We have run different test so far and we face a wier...
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