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read data from halp form using Slack API / Bolt

I am attempting to create a bot which interacts with Halp generated tickets in a triage queue.

I failed to see any way to make a custom integration or to make Halp directly send the form data to an external endpoint, so I am attempting to read form data from the message Halp sends in our triage channel. 

When I attempt to read this data from the message though, I see that the data is not directly in the message body or anywhere else.

the form will load in Slack after the 'expand' button is pressed, but I do not see a way to get this data through Bolt nor the Slack API.

In the message object, expanding attchments.actions, the data for the button can be accessed, but again, I do not see a way to call this button.

Any help on this topic would be appreciated, including if there is a way to create an integration that I have overlooked.


1 answer

0 votes
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 06, 2022

Hi @Maxwell Warren Cudlitz ,

I'm not sure how to accomplish what you're asking, but if you're still looking into it, I'd recommend to ask in the Atlassian Developer Community:

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