Atlassian Automation

Updated Per Bill.   Hi forum! I apologize if something like this has been asked before but I haven't had any lunch searching for it. I am trying to create the following automation.  Whe...

• automation
• cloud

I have use case where user enters a number field in Customfield A, and need to generate URL in second field e.g.: www.example.com/cusomfield.A the issue is, if value in A is larger. e.g: 998980...

• automation
• cloud

I would like to use the status category color of an issues status in an automation rule. Interestingly {{issue.status.statusCategory}} results to this in the log: StatusCategory{self='<ba...

• automation
• data-center
• jira
• server
• smart-value

Using Jira Automation with Jira Servicemanagement ( former Servicedesk) it's not possible to choose the organization field for email recipients. Even with smart values I see no option. E.g., some...

• automation
• jira-service-management
• smart-value

Is there any way to close parent issue irrespective of issue type where all the child issues status are in Done stage.   As you can see in the above snap, it "Closed" Epic parent once all ch...

• automation

From Jira Automation, we'd like to pass values back from calling Scriptrunner. (I have various scenarios where I want to do this, the most common of which is to call an external REST API and deal pro...

• automation
• cloud
• scriptrunner

Hello! Not sure how to request this specifically, but I'm looking for some help with a specific Automation challenge I have. I've searched community, the documentation, etc and been unable to find a ...

• automation
• cloud
• compare
• date
• jira-cloud

Hi, how / where can I set automation.processing.thread.pool.size.per.node ? Only per REST Api as I read in documentantion or also in jira-config.properties or other config file ? Norbert

• automation
• cloud
• jira

...pdated.shortTime}} Assignee: {{assignee.displayName}} Status: {{status.name}} . {{/}} I have tested with several different conditions, including ones that should always return true, without luck, e...

• automation
• condition
• email
• smart-value

I already have an automation rule set up in my Jira Service Management project using the JSM automation.  Now I would like to add another rule and it seems the Project automation is easier to us...

• automation
• jira-data-center
• jira-service-management

Dear Atlassian community, I´m looking for an Automation rule to send out an email notification when logged time in a ticket is >= the initial estimated time. I tried with some smart values but I ...

• automation

I am trying to retrieve the status of all team members timesheet and I have all the permissions too but when calling from Postman I am getting below error: {"errors":[{"message":"User does not have ...

• automation

Hello, I have JIRA cloud and a project setup called Art Outsource. These tasks are linked to a parent issue . When I set the task to in progress or any other status change I want it to update the Par...

• automation

• automation
• jira-cloud

Hello, I need to remove a value from a group picker (multiple values) field "customfield_11111". Using the following format for Additional fields in Edit action: { "update": { "customfield_1...

• automation

Hello, I'm looking for some help to automate a mail that will send a list of tickets where the last comment was made by the reporter. The contents of the mail are fine, it's the logic of the querie...

• automation

Currently, we build scripts local to a test project, and if it's a new version, simply append a "v2" to the name.  When it passes testing, we release it to the wild, either for others to copy or...

• automation

Trying to add hours to a custom date/time field and it doesn't update as expected. I suspect it is some kind of timezone issue? I'm using Jira Cloud.   Example 1 - worked as expected Formula:...

• automation

Hi, I am trying to automate Jira to mention users directly in Slack. I used my Jira account for creating the API token (I am an admin).I'm using Python 3.9.6 and when running the sync.py script I fo...

• automation
• key
• slack
• token

hi ,        Using  ‘ScheduleCron expression ’, not run .

• automation

Hi Wondering if I could automate a ticket to update its status (WIP) and update a customer field when a linked ticket is created in another project? Something like, if link ticket created = Bug, t...

• automation

Why does below JSON not work On Issue Create, while it does work On Change Value? { "fields": { "summary": "Use my custom field: {{MyField}}" } }

• automation
• json

Hi Everyone, In this tutorial, we will show you how you can use automation to combat the assignment of issues by auto-assigning issues to members of your team in a balanced, round robin or random fa...

• automation
• assign
• cloud

Hello, I'm trying to build an automation to update the label with the assignee display name-HI when the assignee is changed. Since labels do not accept spaces, I need to use the advanced fields (htt...

• automation
• cloud

Hello, I have the following process that I would like to cover via an automation rule: Every day the team needs to do some checks in production (each time the same ones) In order to make sure the...