Atlassian Automation

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• automation

If a JSM ticket is waiting for customer to respond, is there a way to send reminder notification to reporter to comment on the ticket after lapse of certain time period?

• automation
• jsm
• notification
• reminder
• sla

I have successfully done the whole "cascading selection" with Asset object custom fields using the Filter issues scope. This is great, when the primary issue field has been populated so that the seco...

• assets
• custom-field
• filter
• object
• query

Hi,  I have two projects. A Service Management project (SM), open to anybody. And a Jira Software project (JS), where fewer people can create tickets. I created an automation so that when ...

• automation

Hi there, I would like to achieve the following automation:   1. Create read-only field for Bug and Story called 'Phase'. 2. When the Parent field of any Bug or Story is updated (for example...

• automation

Have a really weird issue I've been trying to figure out with automation. Here is the workflow we have: A "spec task" issue type is created. An automation will create an epic alongside of it and l...

• automation

So, here's what I want to so...   I have a story with resolved and unresolved children.  I want to split the story and move the unresolved children to the new story that has the 'split fr...

• automation

Hi Atlassian Team and Community,  I really appreciate the simplicity of Jira Work Management for business teams. However, I was wondering if there are any plans to introduce more advanced auto...

• automation
• cloud

Hi, All How to set up an automation rule in Jira to ensure that an issue can only have the "Impediment" flag added if a comment explaining the reason is provided.  Restrict adding a flag w...

• automation

Hi. I would like to create the following automation When: A new STORY is created Then: an EPIC is set up with the same name as the trigger STORY The EPIC is then set as the parent of the trigger...

• automation

    Currently, a meeting ticket is generated when the component is set in the epic. If the component is changed again, another meeting ticket is created with a new ticket type. I want to ...

• automation

Good afternoon all, we are currently building an automation that should automatically notify either the assignee's and/or reporter's manager using a smart value. We are using Atlassian Guard with...

• automation

Hello,  we created a Jira Product Discovery template which allows us to standardize tickets creation.  However, if people create tickets from Jira, the template does not load.  ...

• automation
• jira
• jira-product-discovery
• template

Hi, As per documentation page Manage organization detail fields, "Organization detail fields contain information about your organizations that give you and your agents important context and he...

• automation

  Trying to create subtasks where the parent task is a service request using automation for jira, it works when i create a new task but doesn't work when i set the create new issue as a sub tas...

• automation

...ith this query  issue in linkedIssues("{{parentBundle}}", requires) ans status != done   then, i try to analyse the smartvalue. I tests with  {{lookupObjects.isEmpty}} = true {{l...

• automation
• jira-cloud

Hi, I'm trying to auto-assign an issue to a particular person if certain conditions are met. The conditions are determined by customer selection of values in a cascading selection field. I've tried u...

• automation
• cascading-select

Good morning, Taking a shot in the dark here :)  Is it possible to use Jira automation (or another method) to display a "transition screen" only when certain conditions are true?  I a...

• automation
• screen
• transition
• workflow

  Hi everyone, I'm using JSM on which there are several emails hooked up collecting submissions. I would like to automate to indicate the updating of fields depending on which email the reques...

• automation

Hi !! I am creating a rule where I need to calculate the end time of a worklog. There doesn't seem to be a smart value for this. So I assumed I could create a new variable in my rule and assign it ...

• automation

Hi @Jira-Connectwise Integration and everyone  I am working on Wazuh-jira integration , I have created an project in jira , and in the integration script , I need to mention the proje...

• automation

Dear Atlassian Automation Community,   I have created the below automation to Update Tasks Start and End Dates according to Sprint Dates - To update the dates i am using the below - ...

• automation
• question

Hello, I need to create an automation that retrieves the ongoing sprint for each project in Jira. With the sprint name and the respective project, I want to validate whether the sprint name follows...

• automation

Currently, my org has an automation that updates the story points on a feature every time story points are added to that feature's child stories/bugs/spikes.  However, this runs A LOT and we ...

• automation

Hi all,    I didn´t find any solution so maybe you can help. I´m trying to make an automation rule, on xx day of each month I receive an email and want that rule to show on Board + Cal...

• automation
• cloud