Atlassian Automation

        Hi community, I am using Jira Standard with access to two projects: Caree (Jira Software - classic project), Support (Jira Service Management). Here’s what I...

• automation

Is anybody successful using the Insert account ids option in the Lookup Issue action or JQL conditions? I'm not finding documentation of that feature in the Automation documents. I found it mention...

• automation
• jira-cloud

I have all filters and data set up correctly (I believe) but am receiving no data in the capacity tracker.

• automation
• capacity-tracker
• jira

The issue: We have a separate space for our chatbot to ingest content and provide replies to plain language questions. What we would like to do is have an automation run once daily to copy the co...

• automation
• confluence-cloud

Hello, i have a question about RTM Execution Ticket Type. On linked tickets, i have the "status" of the ticket on the right of the ticket (here: a executer). But i need to see the Result of the execu...

• issue-link

  Hello community, greetings to everyone. I wanted to share a case I’ve been working on and ask if anyone has successfully resolved something similar. We were requested to implement an enhanc...

• automation
• branch
• cloud
• jira-automation
• parallel
• +1 more tag...

Hi community and friends, I have a question about "Automatically cancel duplicate request". My context: 1, There was a ticket raised for an issue. 2, Few days later, a new ticket is also raised w...

• automation
• duplicate

can we create a custom jql functions where we can add a dropdown in jira search bar with the names of user we are fetching in the function?

• automation

Hi everyone,   I'm following the documentation of this newly released feature, but I'm not being able to retrieve the data. Forms uuid according to  https://developer.atlassia...

• automation

Hola comunidad, estoy tratando de realizar una automatización, lo que busco es que usando los campos de fecha Start Date y Fecha de Vencimiento, se calcule el tiempo de Estimación Original y lo ingr...

• automation

Currently we are being spammed with tickets with specific description(attached).How can I create a rule so that JIira can    auto close as soon as they are created

• automation

Hello Experts, In my dashboard I would like to add a parameter that shows how many times the Ranking field (its a custom field) has changed in the last 6 months. Is there any way to do this auto...

• automation

Hi team, I have created a Jira cloud automation using the "Object Created" trigger. How can I obtain the trigger object key? Thank you.

• automation

I want to set a specific time and date to close an open sprint and start the next one. Can this be done with automation?

• automation

Hi all,  I am trying to create an automation, and I would like to use the lookup table. I have created a smart value named "provider." Can I use the value of this variable to retrieve the cor...

• automation

Hello everyone, I’ve created an automation rule triggered by an issue transition, which generates subtasks as part of the workflow. However, the Reporter on each subtask is automatically set to "Aut...

• automation
• jira-cloud

Hello! I’m stuck with JSM Automation (Cloud) and was wondering if any bright minds here could help me find the right way forward. We have a service project where issue creation via email is enabled...

• automation
• jira

Hola estimados  Solamente tengo una consulta por si alguno de todos ha pasado por este proceso, Salesforce como tal se puede integrar con proyectos de Jira Service Managemente gestionados por l...

• automation
• salesforce

Hola Tengo un proyecto en JSM que es gestionado por el equipo, en este proyecto tengo una automatización que cuando pasa x cosa envíe un correo indicando algunos datos de los campos en la incidencia...

• automation
• jsm

Hello! I'm setting up a weekly bug alert summary for our scrum teams that surfaces bugs past due SLA. I am splitting the results by platform (mobile, server, web), so my approach is this: Lookup I...

• atlassian-marketplace
• atlassian-marketplace-cloud
• automation
• cloud

I am looking to setup some supplier records in assets and I want to then setup an automation or series of automations that run for example on the 1st of every month and look at the supplier record to...

• automation

Dear community,   I'm wondering if it's possible to limit the fields that can be selected when you configure a form and want to link a form field to a jira field: The problem is that we a...

• custom-field
• forms
• jira-cloud
• jira-service-management
• jsm

I'd like to set up an automation that can can scan a confluence page for Jira task, and once it comes across a Jira Task with a status of 'done' it deletes it from the page  I've heard there mig...

• automation
• confluence
• jira

I want to create an automation that will automatically delete text from a Confluence page once it's been converted into a Jira task.  I've googled it, and get an AI overview with directions...

• automation
• questions-for-confluence

Hey all! Forgive the probably basic question! I'd like to set up an automation that emails me every Monday with any tickets (Ideally 'Task' 'Epic' 'Sub-task') reported by me that are set to 'Op...

• automation