Atlassian Account

what is $20/mo (mo stands for what)?

• Question
• account-identity
• from-contact-us

Transferring points to new account

• Question

We were using Jira v 5.2 unlimited users :commercial license. Earlier we had structure 2.6.1.jira5 version with unlimted users :commercial license.Now that we have limited ths structure usage only t...

• Question
• licence
• structure

Our left menu which we used to switch between confluence & jira has disappeared & spaces dropdown has disappeared? How can we get it back? How it use to be: How it is now:

• Question
• account-identity
• cloud
• confluence
• confluence-cloud
• menu
• +1 more tag...

Hi All, I am trying to create a mail handler for one of my JIRA on demand projects. I went through following discussion thread but did not get satisfactory results: https://answers.atlassian.com...

• Question
• mail-handler

I just created Atlassian account. I can log in to my account, but i can't log in to Atlassian OnDemand. How can I create Atlassian OnDemand account?

• Question
• account-identity
• atlassian-account
• cloud

Hello, We would like our subscription option to be set as "On Demand" not installation. At the moment when I log in into our account I only see an option to download, yet i should be seeing ...

• Question
• from-contact-us

Our Zephyr for JIRA evaluation license expires on 13-March-2014 and we would like to extend the license to 28-March-2014 which is the same as the Zapi evaluation license we just installed.

• Question
• licence

We want to get our invoice mails to another email adress then our first "Atlassian ID" mailadress (info@). Is it possible to use another email for invoices?

• Question
• account-identity
• email
• invoice

I had to restore my production Confluence v5.3 to my Developer machine, and I need to know how to change the SEN number - I can see my license keys - but the "developer" platform has an SEN-L**** num...

• Question
• account-identity
• from-contact-us

Subject

• Question
• account-management

Hi there, We want to update the billing credit card info to our account: newmedia. How can I do it? Thanks, Irene (City of Calgary)

• Question
• account

I would like to suspend my account. Can you help mew with this? Thanks, Ken

• Question
• account
• account-identity
• account-management

We are in the process of acquiring a company. It has good number of Atlassian licenses but with no maintainence. Is it possible to move the licenses to our company? Any help will be greatly appreciat...

• Question
• account-identity
• licence

We downloaded and installed an evaluation copy of JIRA + Agile. This installation has a SEN and a Server-id that matches the details in the myAtlassian account that was created when we downloaded ...

• Question
• evaluation
• licence

I was trying to get a trial license but I keep getting an error message "Unknown error occured An unknown error occured, please contact support." I've installed JIRA service on my local pc Th...

• Question
• licence
• trial

Simple as the subject... need it done.

• Question
• account-management

I am in the process of setting up JIRA for a project that I'm working on. We have a purchasing department that will be procuring a license for the product, but in the meantime I'd like to proceed wit...

• Question
• licence
• server-id

I need to keep my Atlassian account but change the email address I login with. The only option seems to be to link my profile to a different existing account.

• Question
• account
• answer
• email

Our company has a trial version of Jira On Demand and we want to enable the Greenhopper trial as well. Clicking 'Enable' for Greenhopper from Create New Project (Agile Project) is non-functional (i.e...

• Question
• cloud
• jira-software
• jira-software-cloud

My friend who has been suspended on Atlassian Answers is also having difficulty when trying to login to developers.atlassian.com. Are the 2 sites connected? Also, will this prevent my friend from b...

• Question
• answer

Our MIS group changed the server SSL certificate onn production and we are now getting URL error in Trusted Connection with his URL: http://wiki.candle.com/plugins/servlet/applinks/auth/conf/config-t...

• Question
• account-identity
• application
• application-link

I was working at a company that used Atlassian OnDemand Jira and Bitbucket, and have now moved on to another company, which is also using Atlassian OnDemand tools. I would like to continue using my...

• Question
• account-identity
• bitbucket-cloud
• cloud
• jira-cloud
• user

Hi, i had subscribed for Atlassian trial and now i wish to unsubscribe from it . can u please guide me , about how to proceed. Thank you.

• Question
• trial

Our company wants to view and try StoryMap in our Atlassian OnDemand experience. I don't see it as an available add-on to activate nor have a I found a way to upload.

• Question
• app
• story-map