- Cloud Deployment - JPD - I am admin of the project. - Building an automation rule that tries to set the value of the custom field Duration (type: number) based on the difference between tw...
Hi all We have a SNow <-> Opsgenie bidirectional integration set up and working. We have assignment groups to teams set however we have a few exceptions where within an assignmen...
Hi Team, We added the "Assignee Issue" JMWE post function, and it has condition If the parent is ABC or XYZ, and Strategist is not set-->> assign the issue to the current user who ...
We have recently gained a new IT support service, since then we have not been able to properly view videos we place on tickets in JIRA and when looking in the console we are seeing lots of 404, 400, ...
Hi, I am trying to send a mail using automation. In this the mail, I want to send the update the fields. We are updating multiple fields and want to send their previous and updated values. &...
Tried to execute `acli rovodev run` and prompted error `Failed to connect to the Rovo Dev API, please try again later.` check `~/.rovodev/rovodev.log` and found below ``` 2025-07-16 13:54:21.463 |...
I am stumped hoping someone can help. I have 2 issue types, Bugs for internal defects and Incidents for field reported defects. Both are level 0. Both are in the same Work Type Screen scheme Both...
We're suddenly getting a 'Something went wrong. Refresh the page to try again' error when anybody tries to access a published timeline view. It has previously been accessible with no issue. I...
I’d like to understand the difference between the Create, View, and Edit operations in Jira when working with issues. Specifically: What exactly is the difference between viewing and editing an is...
Hi, Since an update to Edge browser a month or 2 ago, when I try to use the Control+Shift+S shortcut to format text with strikethrough, my browser takes a screenshot instead of formatting th...
Hello all, I'm currently using a Team-managed Scrum project in Jira and would like to know if there's any way to customize the card or column colors based on status (e.g., TO DO, IN PROGRESS, DONE),...
Hi Community, I work for an organization where I am trying to see changes on a certain object's attribute on Jira Assets when a certain Automation rule is enabled on a specific project on Jira. The...
Good afternoon! I just wanted to introduce myself. I'm so happy to be apart of the Concentix team and can't wait to get started!!
Just wanted to introduce myself, and being new to Confluence. I am really excited to explore the AI option on this platform.
Hello community. Im trying to clone issues only when NO related issues are associated to the item which triggered the automation flow. If there are already existint related issues, the work item mus...