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I am getting charges from Atlassian that I know nothing about

matthiasbateman
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August 30, 2026

I have not been an Atlassian subscriber for at least 2 years, and it looks like you're charging my old work credit card (which I had previously cancelled) for a product that I don't use. I can't login to the account 

what do I do?

1 answer

3 votes
Trudy P Claspill
Community Champion
August 30, 2026

Hello @matthiasbateman 

Welcome to the Atlassian community.

We are a user community so we can't help you directly with billing questions.

But you can contact Atlassian's Billing Support team directly through the following page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

 

Good luck!

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