Our Jira prod instance has been slow since past 2 days which is not only impacting weekend releases , but also our Service desk team badly. However the Atlassian support team has been absolutely h...
Hello, When I click on a customer to view details or when I click on "Manage details", the customer detail page open for a fraction of a second and then this message is displayed "We couldn't find t...
Hello, My project lead created a Jira software development project back in 2022. I don’t understand what’s going on in regards to development of my project. I understand that Jira is capable of g...
Hello All, Can someone help/suggest? I am trying to build something for my team. Where an epic could be a resource and he tasks could be date/day in which we will...
I have Jira data centre version, I will like to use build GenAI capabilities on the same. What are my options?
I signed up to Jira few months back (personal free account) and created number of stories. Today I had issues logging in. Finally, I recovered my password via email, and now when I login I s...
Hello. When I entered Jira, I created the organization incorrectly as follows, but I couldn't delete them. (I am the organization manager (attached to the capture), and the organization doesn't use a...
Hi, I want to implement a KPI for support team handling tickets. The KPI is average assigned ticket per user. I want to track this on a daily basis so I can eventually graph this for review. How c...
...oogle indexing, I'll type it out: Rollout Nav Timeline (Directional) (Products: Jira, Jira Service Management, Jira Product Management, Confluence, Atlassian Home, Focus) Today (Feb 14, 2...
happy new year to everyone im trying to build my first project , I'm using Event plan project in Jira to manage our manual conference.im having trouble configuring the work flow to track speaker s...
I find it quite confusing why Jira returns 404 for Jira project's root pages, such as: https://[project-subdomain].atlassian.net/jira/software/projects/[Project-code] eg. https://s...
Even though I am using the Turkish language in Jira, the 'All Portals' text is not being translated into Turkish. Is there a previously opened ticket for this? Also, the text 'Required fields are m...
Hey, I have an email list. I want to use this list in Jira automations, but only to exclude it. This means that if someone from the list makes a request, an automated response should be s...
I need the equivalent of Epic -> Sub-Epic -> Tasks to show up in the Timeline view. I know there aren't things such as "Sub-Epics" but I need another grouping issue type of some sort under Epi...
New-ish to Jira but have some experience, trialing out the software at the moment and I'm currently the Org Admin. I've noticed that I can modify the "Category" field on a Business Project, but I&n...
Hello, Yesterday I created an account and a project with Jira to be able to organize my work and it became a nightmare, let me explain briefly. I started to create a sprint project, with a...
We plan to deploy Jira to Kubernetes cluster in FedRAMP boundary. It requires a signed container. Are there any signed containers available for download? Thanks! Eric
Ever since the epic field was replaced with parent, we can no longer see the epic name in exceI when importing data from jira using the jira cIoud addin. Is there a way to get the e...
New to JIRA. I have a Team Managed Project. In the Board View, I cannot see all my Tasks. I also cannot configure the Board Settings in Project Settings, and the only options I found was to the f...
I'm I want to use the listener in script runner so that when a user updates the fixed version this triggers a transition that has a transition screen associated with it to force the user to enter in ...
...pgrading from 10.3.3 -> 10.3.4. It thinks I have Jira Core 10.4.1 which I clearly don't. For those doing upgrades to 10.3.X, you can fetch the proper versions here: &n...
Running Jira Data Center 9.4.1. Created a webhook to Jenkins 2.361.3 and Jenkins has the Jira plugin 3.8 installed. The webhook url is http://Jenkins.xxx/jira-triggered-webhook-r...
Hello there! We use JSM for our internal service request platform for all departments in our organization. Because of this, if we do not want all JSM users to view other business unit's tickets, we n...