Using the board as a task tracker, I created a list called "done", now automation would copy the tasks(cards) to done, once they are marked as completed. The problem is the tasks are repeatable, can...
Hi All, I created priority groups to align with the different support teams for different products we have. in order to be able for customers to open a specific ticket to a specific group and ...
I am unable to log in to my account because I cannot receive the verification email, as the operator has stopped my email and has changed it. Can someone help me update the old email to the new one?
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Our Jira prod instance has been slow since past 2 days which is not only impacting weekend releases , but also our Service desk team badly. However the Atlassian support team has been absolutely hope...
Hello, When I click on a customer to view details or when I click on "Manage details", the customer detail page open for a fraction of a second and then this message is displayed "We couldn't find t...
Hello, My project lead created a Jira software development project back in 2022. I don’t understand what’s going on in regards to development of my project. I understand that Jira is capable of givi...
Hi, I am using firefox 136.0 (64-bit) and trying to access a private Confluence webpage. I noticed that for this specific Confluence page Firefox doesn't display the entire page, instead a big porti...
Hello, I'm trying to fetch the content of a form field in an Automation. The field isn't connected to a JIRA field. I added a field key to the relevant field- 'reqbody' The field is a Text type....
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how can i change for my SLA to not count it when the ticket is on pending mode? basically when i move the status from in progress to pending (wating for user or 3D party etc)...
Hello All, Can someone help/suggest? I am trying to build something for my team. Where an epic could be a resource and he tasks could be date/day in which we will...
Hello. When I entered Jira, I created the organization incorrectly as follows, but I couldn't delete them. (I am the organization manager (attached to the capture), and the organization doesn't use a...
Hello, In Jira, I set up alerts to be sent as follows: one day before, one hour before, 15 minutes before, and at the scheduled task start time. However, I have not received any alerts. If there are...
Hi, I want to implement a KPI for support team handling tickets. The KPI is average assigned ticket per user. I want to track this on a daily basis so I can eventually graph this for review. How c...
Ok, so it's ridiculous that for such a huge change, I had to search Google to find a Reddit post that referred me to this YouTube of a webinar hosted by the Boise Atlassian Community (shout out ...
I am trying to configure a Bitbucket pipeline for multi-module Maven/Java build and deploy to AWS elasticbeanstalk but having lots of trouble. How do I specify the ZIP_FILE value?...
A PEDRO FERREIRA MORAISXXX-O44-XXX-53 ATUAL ASSIAPLI'BANK NA PROCAMEDURGSUS-ASSIAPLI EM AÇÃO E DESENVOLVIMENTO WEB CNPJ 36.826.879 COM ERRO E ATRASOS. Como solucionar erro ...
happy new year to everyone im trying to build my first project , I'm using Event plan project in Jira to manage our manual conference.im having trouble configuring the work flow to track speaker sub...
Hi! I used to have a jira account some time ago, but stopped using it, and it got canceled I think. I also have a bitbucket account that I was previously using. I still have access to that from loca...
Just try to add this text into ticket and it will be all gone: I CAN"T ADD IT EVEN HERE THIS SYSTEM HAS THE SAME BUG: Just replace "- --" with "---" to get this glitch. Rename ...
We use Trello to track the progress of our school applicants through the registration process. We have two boards open right now. One is our current 2025-26 registration board and one is our older, 2...
I have created a few KB articles and would like to offer them as publicly accessible documents. Is that possible with service management?
Um colaborador excluiu um cartão do Trello, essa informação de exclusão, fica no histórico de atividades, para o administrador saber qual membro fez a exclusão ?