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How can I associate custom fields with work types - company managed space
I'm finding the online documentation to be inconsistent and confusing. Not sure where to look anymore?
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Jira Capacity Tab
Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?
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AI Agents not showing in JIRA
Hi team, I am at a bit of a loss. I have been experimenting with some of the AI Agents in JIRA, and I set up a few through the Studio last week. They worked, and appeared on my tickets under Agents > Start Work. Unfortunately they have now disappeared from my project (SD) whilst they still appear in other projects (SC)…
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Fix versions missing from Story work type after editing required setting.
Site: velos-team.atlassian.net Project: VELOS (Velos Geral), team-managed software project The Fix versions field works correctly on the "Problema" (Bug) work type, where it lists all nine existing project versions. However, it disappeared from the "História" (Story) work type right after I edited that field's required…
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Gantt/timeline app users: has slowness ever actually made you switch apps?
Following on from my last thread, which was useful enough that I'm going to push my luck. I pulled the negative reviews (1–3 star, with text) for eight Gantt and planning apps on the Marketplace — BigGantt, WBS Gantt-Chart, BigPicture, Structure, Capacity Planner, Easy Agile Roadmaps, Swanly, Gantt Cloud. 284 reviews with…
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Does anyone actually fill in Start date on their Jira issues?
Genuine question, not rhetorical — I'd like a reality check from people running real projects. I've been digging into why Jira timeline and Gantt apps so often open up empty, and found something that surprised me. I sampled 400 issues from Atlassian's own public tracker: not one of them had a Start date set. Due date…
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Project Organization question
Hi all, we're a team developing a bunch of C# projects. Everyone in the team can work on any bitbucket repo of our project, so our tasks can be assigned to anyone in the team. Is not clear to me ow to organize things. Should I create a single "space" ? In that case how can I associate backlogs items to the correct repo ?…
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How do you manage task dependencies across multiple development stages in Jira?
Hi everyone! Excited to join the community and looking forward to learning from your experiences. In our team, we're trying to build a roadmap that shows not just individual tasks, but also the dependencies between them across different stages of development. For example: Task A (one team) → blocks → Task B (another team)…
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How to create a Resource Utilization report in Jira Software Cloud?
Can we create a Resource Utilization report in Jira Software Cloud? Does anyone know if this is possible or can point me in the right direction?
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Security Level Selected on Transition Screen Does Not Update Issue Security Level
Hi Atlassian Community, I am experiencing an issue with the Security Level field on a workflow transition screen and am trying to determine whether this is a configuration issue, limitation, or bug. Problem I added the native Security Level field to a transition screen. The field appears correctly, and users can select a…
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How do people deal with the Sprint +1 Issue?
I want to the ability to view items in Filtered Lists that show me the actual sprint names of anything that encompasses multiple sprints instead of seeing the Sprint +1 value. The closest workaround I've found is exporting the data into Excel. I want to see this in JIRA, not have to export it.
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Can't assign a user to a ticket
I can assign the user 'Igor' to a ticket as the creator, but not as the handler? This User is a "normal" Jira user and a member of our Jira group. "Igor" can't be find in the list: Igor is selectable in the list: Thanks in advance for any help / ideas
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Scrum Master Jira Training
As a scrum master new to Jira, what trainings are best?
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How to Programmatically Sync a Slack Thread with a Jira Ticket
I’m looking for a way to programmatically link a Slack thread with a Jira ticket so that messages between the two stay synchronized bidirectionally. Specifically, I need: 1. An API or integration method that allows a Slack thread to be attached to a Jira issue. 2. Real-time or near real-time syncing of messages/comments…
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Deactivated account
How do I get my deactivated account activated again?
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Behaviour are not showing any of my existing behaviours
I code until yesterday Sep 22nd 2026 and this morning I do not see any of my code and I have a note that say "Good news! Behaviours is no longer a companion app. Its functionality is now built into ScriptRunner. Your data is safe, and we recommend uninstalling the app at your earliest convenience." I do not want to…
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Jira DC - How to build an automation or scriptrunner which display the time in Statues?
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…
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Projects cannot be created with Jira 11.3 until the user directory order is changed.
It's about Jira. Since the upgrade from 10.3 to 11.3, it has not been possible to create any more projects. The error message was "Searcher not found". If I change the user directory order once, creating projects works immediately again. This behaviour has to be performed after every restart. We once had a Crowd service…
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Jira Planner intro is missing content
Is this webpage Introducing Jira Planner - Inside Atlassian available anywhere else ? this page is missing content images.
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Sprint creation restriction
I manage multiple projects and am assigned the 'jrs-owner' role. With this role, I am currently able to create sprints on all boards. Each project has one primary board whose name starts with 'JA - ' . I want to restrict sprint creation so that sprints can only be created on these 'JA - ' boards. Users should be restricted…
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Atlassian's new automation pricing creates unintended cost explosions during bulk updates
When performing bulk updates on tickets, it appears that automation rules are triggered as well. Since automation executions will soon incur additional costs, I would like to understand what strategies are available for handling this in the future. For example, we recently added a new custom field and populated it for all…
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Edit Resolution Field on a Closed Issue
Hello, I would like to edit the Resolution Field on a Closed issue. I've always been able to set up this through workflow transition : - All to Closed : set a workflow transition on Resolution Field & set the Value to Done - Closed to Closed : set a workflow transition on Resolution Field & set the Value to "Empty" I…
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Teamwork Graph capabilities roadmap
Hello We’re a Marketplace Jira app team exploring Teamwork Graph (TWG) to improve reporting capabilities for our customers. Before we invest further in extending our reporting capabilities, we’d love to confirm a few things I couldn’t find clear answers to in the docs. Custom entity types in Teamwork Graph Will Marketplace…
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Creating a filtered view that shows ALL issues in active sprint including subtasks.
I've gone round and round on this. No matter what filters I apply to a list view, I cannot create a comprehensive filter that includes ALL issue types (including subtasks) in active sprints. I do not want to rely on the board because in order to see subtasks, I have to group by subtask and then I cannot see items by…
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Unable to set up Sub-task to Epic time rollup
Hi Atlassian Community, I'm on Jira Software Cloud facing the following issue My Setup: * Hierarchy: Milestone -> Epic → Story → Sub-task Problem - Sub-task time doesn't roll up to Epic Time logged on a Sub-task appears on the Story but never reaches the Epic. Jira's aggregate fields only go 1 level deep, making Epic-level…