I’m attempting to update the email address for one of our users in our JIRA Cloud account (free version), but the confirmation email for the update is not being received in the new inbox. As ...

• Question
• cloud
• jira
• jira-cloud

Hi Team,    Actually, all my Community history (questions, answers, kudos, etc.)  remains under a managed account. I'm leaving this company, and I would love to move all my commu...

• Question
• account-identity

Hi Atlassian Community! I'm Casey from the Cloud Transition team. Welcome to the Cloud Transition Quarterly Round-Up!   Curious about the Cloud Transition Team? We focus on ...

• Article
• app-migration
• cloud-migration
• cloud-transition-quarterly-roundup
• confluence-cloud
• jira-cloud
• +1 more tag...

Hello. Im trying to set up an automation which posts into slack when a page is tagged. I have the automation working as intended however, the page title and the page link are not pulling into the bo...

• Question
• automation
• cloud
• confluence
• confluence-cloud
• slack
• +1 more tag...

Greetings, community! What are your thoughts on...guidance to mark articles as "Featured" and when to remove the indicator from them? It seems some get marked that way, for unclear reasons, and t...

• Discussion

We have projects in JSM for different departmsnts; HR, IT, Finance etc. We have recently implemented a process in the HR project that creates tickets in other departments and links them.  Howev...

• Question
• jira-service-management
• jira-service-management-data-center

Hi Community! We’re happy to announce that it’s easier than before to add relevant content to your Company Hub with Dynamic Cards.     How to use the feature: Find the elem...

• Article
• announcement
• company-hub
• confluence-cloud

Hello Im a little new with confluence. I have created a page and put in the page properties report macro. However when I go back to configure the macro, I can see the blue icon but clicking it doesn...

• Question
• cloud
• confluence
• confluence-cloud

Currently the requestor/customer portal is only limited to a certain amount of list views/fields you can add for columns. Is there a way a requestor can filter their tickets by adding in a column tha...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi, when inside the details of an issue, is there a way to copy the child issue so that when I paste into Teams or outlook that the name of the child issue(s) display with an automatic link the issue?

• Question
• cloud
• jira
• jira-cloud

Hello, We are currently working on integrating with the Atlassian API and need some guidance regarding custom fields. Specifically, we would like to know if it's possible to customize or modify the ...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I was wondering how I could keep my account and stats if my company moderates and uses my work email as login, but then I leave that company. Is there a way to port my Atlassian profile ...

• Question
• atlassian-account
• cloud
• trello
• trello-cloud

I have an existing workflow for our data request form. I want to change the workflow to streamline the process. I am concerned about older tasks, will changing the workflow to a status that is not as...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Good day everyone, Based on conditional logic I'm trying to update the Product Owner field so it equals the creator of the ticket. I have the conditional logic working, but I can't seem to have the ...

• Question
• automation
• cloud

When i click on copy board, the button doesn't work.  Eu clico em "copiar quadro" e o botão de "criar" não fica clicável como eu fazia antes. Hoje não está funcionando. 

• Question
• cloud
• trello
• trello-cloud

I have set conditional formatting and hierarchy in JXL, but when I export it's not there. Is there any way to do this? Even if it's not exporting in Excel. Thank you in advance. 

• Question
• jira-service-desk-unknown-hosting-type
• jira-service-management
• jira-service-management-unknown-hosting-type

We moved away from @targeting a group within our blog as we got a warning about groups over 100 people not being able to send notifications for @targeting. We wrote an automation, that on pub...

• Question
• cloud
• confluence
• confluence-cloud

Concept Relates To Application Type Jira Work Management, Jira Software, Jira Service Management Deployment Type Jira Cloud What is shown? A ...

• Article
• cloud
• jira
• jira-cloud

I want to generate a report on the average time to acknowledge and then close an alert that is generated within the Operations section of Jira. I cannot find a way to do this or a way to query these ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• ops
• opsgenie

Hi We'd need to extract the reporter's email address (and/or also name but that's secondary) of the raw email and put it in a custom field. Anyone knows how to?

• Question
• cloud
• custom-field
• email
• jira-service-management
• jira-service-management-cloud

I'm not seeing a way to do this, but it would be nice to have.

• Question
• cloud
• confluence
• confluence-cloud

    I am a Jira administrator and a user set up 2-step authentication and does not remember their recovery keys. He is not a managed user, how can I remove 2-step authentication from the ...

• Question
• cloud
• jira
• jira-cloud

The new checklist functionality was added to our projects but non of the existing lists migrated.  

• Question
• cloud
• jira
• jira-cloud

I would like to create an automation for all open tasks\bugs with a priority of medium and higher that hasn't had a comment within the last 3 days.  I tried creating a schedule task but I contin...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, is there a way to change which board a ticket that's submitted through an Issue Collector goes to?   There being put on a specific board somehow and I need to on different ones...

• Question
• boards
• cloud
• issuecollector
• jira
• jira-cloud
• +1 more tag...