I have several custom fields (around 250) and some of them are not being used anymore (but may have some value or not). JIRA customfield interface is not very good to find inactive custom fields (li...
We have a service desk setup but none of the service desk team members can see requests in the service desk view only the project view. They are members of the service-desk-agents group we have...
Is the following achievable in JIRA? (1) enable a specific project to ingest email requests from a specific email address (i.e., helpdesk@fox.com) and convert them into tickets (2) once a request i...
Hello Atlassian Community My company has rapidly taken to Confluence. So much so we now want to try some work where external users put information in a form on Confluence to populate an exce...
Is there a way to ensure that comments/updates are added to existing issues versus having a new issue created every time a comment is made? The handler that I have selected is "Create a new issue or ...
Hello, The Table Grid Editor seems like a very good plugin for collecting data into table format within JIRA issue. However, the documentation never mentioned how I can view/retrieve both JIRA...
I've recently created a Confluence page that has several occurrences of the User List macro. I am using this macro to publish the members of various Crowd user groups. I did not realize, however, tha...
When customer created an issue in JIRA's help desk, the default assignee gets an e-mail. The we get a second e-mail with, what seems to be, an auto generated comment "This issue requires your attenti...
My timesheet gadget on my dashboard has been reporting "There are no time tracking records for the period" for the past few days. This is not accurate. I can see my time logged against in...
This seems like something I should be able to supplement within the configuration of Script Runner's clone issue template. I'm sure if I had the correct code to execute as an additional issue f...
Is there a JIRA report query that can get us this JIRA issue information: JIRA issue creation date JIRA issue first update after creation JIRA issue last updated/closed JIRA 5.2.4.1 &nbs...
We need to be able to query page properties report information from the database and export it into an CSV or excel file. How can we do this? We would be using a postgres database.
Goal: We want to make it easy for the JIRA users to create sub-tasks; A lot of the information from the parent task needs to be duplicated into the sub-task; We have created self-transitions in s...
Can I install two certificates on JIRA for two different domains on a single instance?
Is this a permission issue? When she tries to search for other users nothing comes up in the list (in basic search)
I have two Atlassian accounts; one from my old job (and so on my old, inaccessible, work email account) and a new, personal one. Is there any way to merge them?
For some projects the complete Export function for issues and also on the single issue view should be disabled in order to prevent user generating exports. Using Xporter you can control this with per...
If I upgrade my existing installation to 6.4, the new priorities will not become available. Did I understand this correctly? Thanks, Alejandro Zucca QA Analyst
New installation on a Windows 2012 VM in Azure. Confluence Version is 5.8.6. I am trying to connect to a DB and this button depresses but nothing happens - nothing at all.
Hello from Austria! I have a problem with the builder-show macro after upgrading confluence from version 4.3.0 to version 5.7.4 After the upgrade all pages using this macro from the Theme Builder A...
We are in a situation where not every project wants to see same screen layouts, fields, and issue types. We would like to have an option to add more button like "Create issue" or ability to customize...
Is this add on not supported for on-demand instances of JIRA? I can't find it in the marketplace, when I search for "Component Watcher" I get no results.
If I never upgrade, do I have to renew my plugin licenses every year?
I have a user who has both the Assignable User and Assign Users permissions through a permission scheme. Yet when he tries to assign an issue to another user, the "You can not change assignee due to ...
password I enter on Sourcetree is correct and works for a few minutes but then i get asked to reenter it. And yes I tell it to remember the password. this started happening after I updated to the mos...
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