question 1) on a project summary page the graph shows created vs resolved, the resolved numbers are not showing, even when I have issues closed. Note: my workflow does not have a status: resolved, I ...
The support contract that we offer our customers includes 1 support login for every 5 user licenses purchased. We would like to know if there is an easy way currently to group customers by company an...
JIRA 6.1 System Info has two kinds of JIRA Home: Location of JIRA Home /u1/jira/home Location of JIRA Local Home /u1/jira/home What's the difference?
I have created a webhook in JIRA and associated it with a transition. I have verified that webhooks can fire to slack on ticket events, however I am unable to get the webhook to fire on transition. ...
How can I find custom field IDs in Jira? Getting a custom field ID error in the TFS4Jira synchronizer but I am unable to locate the ID. Please help
Hello, I am having the following scenario/issue: I am creating new issue manually (HELP-3384) Mail comes in that is related to the same issue, but as there is no header to confirm that - ...
This morning I started to do a comment on an issue and it auto-populated the comments box with a "hello" and a signature. How does one stop that?
With the new(ish) default of showing an Agile board for a project, how do you tell it which board you want shown by default? Some of our projects exist on many boards, and JIRA is picking ...
Hi! Happy Monday! Our cloud instance was upgraded to release 7.0 and subsequently 'Releases' has disappeared from the Project page for every project. I looked on the Adminstration settings tab for e...
Hello, I'm new to JIRA and I'm running the server test trial and I am trying to set up something where a customer sends in an email and JIRA will create an issue. As my mail server I'm ru...
I am trying to give my users the ability to mention another user in a reply email (used to update the comments on an issue). So user A will @mention user B in the comments, which driv...
Whenever I attempt to switch a space's themebuilder theme I get the following error, "Unable to locate space with key : " and it applies the global theme to the space. Any ideas whats going on? This ...
Hi All, I am using JIRA 6.3.13, I want to include "JIRA Set field value from Parent missing" post function on Create Issue transition. But when edit the transition on Create i cannot find the post f...
I am new to the products because I am performing an evaluation. I apologize if I am user the wrong terms to describe my need. I have a need to establish and track dependencies from a use...
I am currently running SSL/HTTPS Stash using port 8443.. Because of the company policy.. I have to run this in 443 instead of 8443.. I configured server.xml <Connector port="8443"...
Dear Partners, We use ubuntu server and confluence 4.2.3. When we turn on the computer, we must run the command : /etc/init.d/confluence start manually. How can we let the command run automatically ...
....JiraPluginSchedulerService pluginJobName: com.onresolve.jira.groovy.canned.admin.EscalationService:job repeatInterval: 60000 initiallyFired: true Can it cause the problem? Any help w...
Hi, I'd like that my customer could close or reopen and issue which is resolved on Zend Service Desk portal How can I do ?
Currently the Project view opens on Backlog, which is suboptimal. a) Backlog is accessible under Agile b) our Backlog view contains a bunch of Projects and custom filters, but with a selected proje...
In JIRA the plugin's jar is stored in the DB and then cached in the FS (plugins/installed-plugins)? When you save a ZIP backup, this include the plugins jars too? Thanks for helping me clarify.
...pplication Details tab, I see the Application type is JIRA and that it is active. If I click on the Directories tab, I have a 'Crowd Directory' listed on top and Allow all to Authenticate is set to true. A...
I may have missed a memo, but my cloud site shows I'm running JIRA 7.0.0 while I cannot find the release notes, and https://confluence.atlassian.com/display/JIRA/JIRA+Release+Summary still states v6....
How I can get the attachment file and send an email with attachment in send custom email script? looking for piece of code to find the attachment file and sending email with that file attachment. Cur...
Hello, I am trying out Confluence and PocketQuery. I created a small Query with a parameter. SELECT * FROM retail where customerid = 324234 customerid column is int4. Whe...
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