In Workflow designer, when I create Transition from Any Status to Itself, and click its Post Functions right after that, I’ve got “404 Oops, you've found a dead link”. To make it work I need to ref...
Currently Team value for Sub-task is inherited from parent Story/Task Is there a way to set Team value of Sub-task to be different than the one set on parent Story/Task? Of course by also keeping P...
Hello, we are currently starting to use Pipelines as our main CI/CD-Tool for customer websites. We maintain correct directory and file permissions by using the right ones locally and commit them to ...
Hello, since this morning my JIRA does not start anymore. I am using the JIRA internal database engine. I also read this: https://confluence.atlassian.com/jirakb/jira-hangs-at-the-star...
if suppose there is a transition-"plan not delivered" , how do i write a query for-" Plan not delivered in 30 days; Critical is 15 days"
We have created cascaded localtab objects (6 cards or register) and on each of them are 20 documents stored. If a user searchs for a document he gets only the page of the the localtab back but not th...
Hi everyone, I have a structure with two different issuetypes which have been linked by linktype "blocked". (parent is blocked by child) In the structure I want to show the number of ...
Hi guys, I would like to see the history of a specific field, is it possible somehow to show them somewhere (dashboard etc) or to download the data of a field to see how the field has changed during...
My task is to create and update Confluence pages using JAVA API. I have found the question related to them. But I couldn't find a question related to Configuration. As I am new to Confluence, Can som...
Did this article help? Yes/No is the question on every article from the KB that is shown in the service desk. What happens to the results? How do I get insight in what the viewers think of my article...
Hi , Application link is between Jira and Confluence is creating successfully but it is not listing in the application list in Jira while the same is visible and status is connected in Confluence si...
When i try to merge a pullrequest i get a error-message: New changes were pushed to develop in <PROJECT> while the merge was being performed. Please retry the merge. I have...
Hi I want some projects to have a different e-mail address to notify. For example: The Helpdesk project must send notifications from helpdesk@domain.com The bussines project must send a notificat...
Hi, I set the default Jira langage in English in System->Jira informations -> default langage. But my interface remains in french. Other users are in English not in French. I'm using c...
I want to create a filter what shows me all issues what is belongs to me. I've create one, with assignee was me, but I'd like to create another where I am the responsible. I tried to edit my q...
We have some larger external customers that wish to see regular reports of their service desk ticket statuses. So far the documentation I have seen for JIRA Service Desk reports is for crea...
I created project with default jira workflow template(Project Management Workflow) and set resolution screen(Resolve issue screen) on transition "Done" but after issue status change when i select res...
I would like to show my team's backlog status to management so that we Can alert the product owner if backlog is not healthly
It seems deleting a board is now a cat and mouse game.
My Service Support Members can send maisl to the support adresse, but servcie desk create no Ticket in Service Desk .
We have Bamboo +JIRA+stash integration configured and we want to see JIRA issues list in Bamboo's build info page . If the code commit message is "DEV-34060-netscan-backend-improvements" , it ...
Our Confluence instance used our Jira user database for authentication. After chaning IP address for the Jira server Confluence refuses to start. How do we change Jira's IP in Confluence via command ...
Hi there, Could you please let me know if there is a tool that we can set up so we can be able to see the workflow on the Service desk support queues? Currently we need to go into each queue ...
May I ask the question interface at the top right of a single "export" function and advanced search where the "export" function of the global button can set permissions or hidden, or even deleted. Th...
Hi there, we have developped an app and want our customers to use our service desk if they have any problems with it. Therefore we linked the Customer Portal in our app. Now we would apreciate it, ...
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