Atlassian Rovo MCP for Jira asks for Cloud ID again after OAuth connection in Copilot Studio

[Rohan Nath]

Hi Atlassian team,

I am using the Atlassian Rovo MCP Server for Jira inside Microsoft Copilot Studio and facing an intermittent issue across multiple Jira tools.

I have already connected my Jira account successfully using OAuth 2.0 while adding the Atlassian Rovo MCP Server in Copilot Studio. The server gets connected and initialized properly. However, while using Jira tools, the MCP server sometimes still asks me to manually provide the Cloud ID, even though the Jira account is already authenticated.

For example, instead of directly executing the tool, I sometimes get a response like:

“Please provide the Cloud ID, which can be a UUID or site URL, to proceed…”

This behavior is not limited to just one tool. I am seeing it while using multiple Jira tools. From the user perspective, once OAuth authentication is already completed, the MCP server should ideally use the connected Jira context automatically instead of asking again for cloudId.

Observed behavior:

• Jira account is already connected through OAuth 2.0

• Atlassian Rovo MCP Server is already added and initialized in Copilot Studio

• While using Jira tools, the server sometimes still prompts for cloudId manually

• This breaks the natural language flow and creates confusion for end users

Expected behavior:
After OAuth 2.0 authentication is completed, Jira tools should either:

1. automatically resolve the accessible Atlassian resource / Cloud ID from the authenticated session, or

2. internally handle the resource lookup without requiring the user to provide cloudId again

Environment:

• MCP Server: Atlassian Rovo MCP Server for Jira

• Client: Microsoft Copilot Studio

• Authentication: OAuth 2.0

• Impact: Happens across multiple Jira tools, not just one specific tool

Questions:

1. Is this expected behavior in the current implementation?

2. Is this a known limitation when using the Atlassian Rovo MCP Server through Copilot Studio?

3. Is there a recommended way to make the server automatically use the connected Jira site/resource for all tool calls after OAuth authentication?

I am attaching a screenshot for reference.

Thanks.