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My Service Support Members can send maisl to the support adresse, but servcie desk create no Ticket in Service Desk .

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• jira-service-desk

We have Bamboo +JIRA+stash integration configured and we want to see JIRA issues list in Bamboo's build info page . If the code commit message is  "DEV-34060-netscan-backend-improvements" , it ...

• Question
• bamboo
• bitbucket
• jira

Our Confluence instance used our Jira user database for authentication. After chaning IP address for the Jira server Confluence refuses to start. How do we change Jira's IP in Confluence via command ...

• Question
• confluence

Hi there,  Could you please let me know if there is a tool that we can set up so we can be able to see the workflow on the Service desk support queues? Currently we need to go into each queue ...

• Question
• automation
• jira
• jira-service-desk
• workflow

May I ask the question interface at the top right of a single "export" function and advanced search where the "export" function of the global button can set permissions or hidden, or even deleted. Th...

• Question
• jira

Hi there, we have developped an app and want our customers to use our service desk if they have any problems with it. Therefore we linked the Customer Portal in our app. Now we would apreciate it, ...

• Question
• jira
• jira-service-desk
• login

We are facing issues when using Jira 7.4.2 with Internet Explorer 11. When trying to update issues in jira it freezes.

• Question
• jira

I have tried adding users to a repository. Initially, I added the users via their email address but I could not grant them write access. So, I removed them, from Settings, then tried adding them via ...

• Question
• bitbucket

We want to upgrade our JIRA databases to the new SQL Server 2017 instance for better availibility and performance at our company. Is there any planning regarding support of SQL Server 2017 for newer ...

• Question
• atlassian-support
• confluence
• database
• jira
• jira-service-desk
• +2 more tags...

We are busy designing a JIRA service desk which will be available for users in an active directory. Not all users in the active directory have got JIRA Software licenses.  When a ticket in the ...

• Question
• issue-link
• jira-service-desk
• jira-software
• notification
• permission

Hi, I writing a small powershell script to create a workaround for our SLA problem (we are already in contact with Atlassian Support to fix the root cause). The problem is, that the workaround exp...

• Question
• jira-service-desk
• jira-software
• rest-api

Hi,   How can we filter a parent ticket from the same issue type? The reason behind is if we have a Problem Report ticket from customer will usually leads to many cloned tickets. When come t...

• Question
• jira

1、i create space then i click spacedirectory look for it ,but can't found it 2、because i can't found the space on spacedirectory,so i do reindex 3、every time i create space must...

• Question
• confluence
• space

Hi Team,   I would like to modify Jira Invite mail. How can I do that? I need to inform the user to add their email as their username instead of other variation of names. Jira Invite Message...

• Question
• jira

Hi Team,   I would like to modify Jira Invite mail. How can I do that? I need to inform the user to add their email as their username instead of other variation of names. Jira Invite Message...

• Question
• data-center
• jira
• jira-software

Do avoid clutter, my team maps several statuses in a few column (for example, the In Progress Column might have In Progress, Review, Staging, etc). However, these are truly different statuses on...

• Question
• atlassian-support
• board
• cumulative-flow-diagram
• jira
• kanban

Log in with Atlassian account We tried to load scripts but something went wrong. Please make sure that your network settings allow you to download scripts from the following domain: https://common...

• Question
• bitbucket

where is external ID field? There used to be an external ID field. But I cannot find it now in the new UI.

• Question
• jira-software
• jira

We're using JIRA cloud for project management and has one project with two bitbucket repositories. For easy reference to developers we added a wiki on one of the repos. Shouldn't it be better if the...

• Discussion
• jira
• jira-software

suggest me the easy, effective and short way to learn and implement JAVA code (including advanced Java line beans, JMS etc)

• Question
• confluence
• bitbucket
• jira
• jira-service-desk

Hi all,   I have old version stash 3.6.1 self-hosted. I want to install Bitbucket on new server and restore old data.   It is possible??   Please tell me how to restore or ...

• Question
• bitbucket
• upgrade

We've launched a new helpdesk using Jira Service Desk, and I've added a few new Resolution Codes on the Resolutions screen under Jira Admin - Issues,  but those new codes I've added do not appea...

• Question
• jira-service-desk
• resolution

Hey guys!   Whenever I edit any page, the edit area of the screen is blank (I still can see the controls for the editor, just no content), and I get this error in the console:   Bootstr...

• Question
• confluence

We are using jira and bitbucket server for code and issue management. We want to add continuous integration to the mix. Is anyone using Bamboo for ci in a php application? What is your experienc...

• Question
• bamboo

Hi, I am using the customer service portal and add issues works fine for our customers. Working with them is harder since they can only have read access. I want them to edit the priority or change ...

• Question
• jira-service-desk