Hello, I am looking to buy JIRA Access License for $10, I would love to know the process, it is that I am using this from 1 year from different Email ID. I have 5 people in my team. My questions ar...
Hi, When using the 'Parent Issue Script Field' from Script runner. Let's say we have a Parent issue field called 'Feature Link'. It is not possible to search in JQL to find all issues where this fie...
Hello, I need to know if we have the possibility to hide the main menu of Jira before the user logs in. I wish the Dashboard menu was not displayed before Login. It's possible? Tks.
When I click on project and then the three little dots and then create a new project, I arrive at this page (see image). My question is: how do it choose another template like Scrum ? My colleagues h...
Hello, Are you able to export the roadmap from confluence? I'm having trouble trying to get it to render and also it's quite fiddly when doing it. Is there any way to make this bigger? Thanks, Rav...
Hi! I'm surprised references in insight don't have an attributes. How could I design my scheme to represent, for example, server plugged in particular port of PDU. Here is the case: I have hp dl36...
While following the steps given on atlassian docs for upgrading add-ons, I am still not able to upgrade the ATM plugin from 4.4.7 to 4.5.1.
I want to send reminder Mails based on Assignee and Due Date of tasks in a project. I created an appropriate filter which is shared with the project. Now I want to create a subscription which should ...
Hello, Here is my thing, I have several projects running on the same JIRA SD instance: all of them were support services for external customers, with our teams working on them as agents. Now we've ...
Hi, can I set something up to email a Jira Service Desk queue daily? I'm looking for something like the subscribe functionality in JIRA filters. Thanks, Simon.
Hi, we're using Teamlead CRM for company and contacts details. I've added CRM contacts custom field into JIRA. Now, when I go to create issue, for all projects except one, it allows me to input con...
hi guys, I purchased licenses and want to apply them to a new site after the old one had been deactivated. However in the advised Settings on my site I can't find the place to apply the license key...
I am unable to add the time tracking button in projects. Have followed all the steps mentioned in the support document however, unable to add it. Please help in resolving. Also, is there a customer ...
I am unable to add the time tracking button in projects. Have followed all the steps mentioned in the support document however, unable to add it. Please help in resolving. Also, is there a customer ...
Hello! We use separate (timely and by license) installations of JIRA (v 6.1.6) and Confluence (v 6.6.1) Both installations use https. We tried to connect Confluence to JIRA for project management ...
Hy to all, My name is Pedro Felgueiras and I'm from the beautiful city of Porto in Portugal. Love the Atlassian products and hope to work with them for many years&nb...
In bamboo build plans I can set at least some options specific for branches like with which plan to auto-merge or clean up settings. Can I also set these options through java specs? They do not exis...
Hi all, Is it possible to search for issues based on their link to another issue. Thankyou kindly for your help. Tom
Is there a simple way to change the priority of an issue when it is commented by email?
Hi We are using Atlassian Bitbucket v5.7.0. Is there a ability to restrict commits with non-valid usernames? more details: We are using authentication with ldap and it works well but any user is ...
Hi i would liketo hide some fields (or tab if this is possible) if in another field is something i found this script : <script type="text/javascript"> priority = document.getElementBy...
Hi there, I'm currently testing the setup of a knowledgebase that is accessible to jira service desk. It's very important for us that articles are only shown when the users are in the corre...
Hi Team, I want to make user accountable for raising approval from portal instead service desk team. How can i make approval transition button enable for portal customer. However we k...
Can I configure JIRA service desk to auto decline change request of it did not get approved 1 hour before change start date
Hi, Is there any way I can get the total estimated time for all the issues shown at the top of the sprint to appear? I have changed the card layout to display the time estimated per issue, but I ne...
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