Is it possible to create issues based on individual automated XML imports from an outside system?

[James Patterson]

We have an external customer that wants to create issues in their system and export them as an XML and upon import into JIRA, create a new issue.  Has anyone else successfully done this?

[Nic Brough -Adaptavist-]

Indirectly, by writing a short script that parsed the xml and sent it over to Jira via REST.  Not quite an import (as the interface only has manual ways to do imports), but it did the trick.  We eventually dumped the export to xml and just coded the REST call directly into their system.

[James Patterson]

Nic,

Thank you for your reply.  I'll pass this on to our Sys Admin and see if they are able to set up our system using your suggestion.

Regards,

James