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Hi everyone, we've been using a rather large checklist on one of our boards and copied the card to an entirely new board. On this new board, all of the checklist items were unticked again. Is there ...

• Question
• checklist
• trello

Hello! My current jql query looks like this: rest/api/2/search?jql=project={someProject}&worklogDate>={someDate}&runQuery-true&startAt={StartAtQueryPart}" But it do not d...

• Question
• developer
• jira
• jql
• rest-api

Hi, I am migrating our project repository from svn-git using https://www.atlassian.com/git/tutorials/svn-to-git-prepping-your-team-migration but when preparing the system after running command...

• Question
• bitbucket

Hi folks I have a question regarding JIRA Service Desk: I've experienced JIRA Software admin and customization of forms, fields, flows etc. I'm also one of our JIRA end-users. Now I consider to ...

• Question
• jira
• jira-administration
• jira-service-desk
• jira-software

Hello there, we are currently using a wiki-style renderer for our description. In one situation we are reading the description from the issue with the function issue.getDescription(). One problem is...

• Question
• adaptavist
• groovy
• jira
• scriptrunner

I would like send an e-mail to the agents when an issues has been approved.  I searched through the system Notification I could not find an Event with name "Issue Approved".  Can this type ...

• Question
• jira-service-desk

Hi, we are having problems giving write access for individual users to individual pages. Our structure is like this: Space |--- A |     |--- A.1 |     |--...

• Question
• confluence

I have tried to set up a number of quizzes but when I take as a participant I can only do the first two questions and then the quiz does not progress to the next question even if I press the "Co...

• Question
• addon-com.stiltsoft.confluence.quiz
• confluence

We have two hosted instances, both of which have beta Identity Management. We have recently received an email about the new Support proposals where support is combined with Identity Manager and can n...

• Question
• atlassian-guard
• confluence
• jira
• jira-service-desk

Hello, In Kanban backlog page is not possible to see the in-progress issues but only the opened or reopened issues. Anyway to have a similar to scrum board behaviour regarding this limitation? Tha...

• Question
• jira
• jira-software

Hi all,   As part of migration to production from staging, I want to import all issues I followed the API here  & export all issues from staging machine. The problem is that whe...

• Question
• atl-gruland
• jira

I'm using JIRA 7.2.10 server version. For increasing the gadget limit to 30 (default is 20), I have modified the jira-config.properties file and added the below line  jira.dashboard....

• Question
• atlassian-support
• gadget
• jira

Hi,    I'm currently planning and testing JIRA service desk and how it would fit to our company processes when it comes to customer support.    I've read the Atlassian e-book ...

• Question
• jira-service-desk

I am a developer using Jira. During research into the technology stack, we also found that we had direct access to the engine at Jira core and access it via PropertySet. Can you tell me under wh...

• Question
• jira

  It seems like bitbucket is showing wrong commits for a newly created branch. It shows commits from branches with similar user story numbers from jira in it. See attached screenshot. Is this s...

• Question
• bitbucket

How can i remove time tracking as a required field????

• Question
• jira-service-desk

I am using http POST method to create issue  link (path =  /rest/api/2/issueLink ) jira creates issue links but it does not give me created issue link instead I have only  response st...

• Question
• developer
• jira
• link
• rest-api

  After doing some reading it seems like Nginx might perform better with static content and many concurrent users/requests. I believe Jira doesn't have many static content and we have...

• Discussion
• apache
• jira
• nginx
• performance

Hi  Wanna  retrieve the Issue key based on input as Customized field value. Am executing in POSTMAN.   Any leads please help me

• Question
• developer
• jira
• rest-api

Dear Support-Team,   I currently updated Sourcetree on a Win7 PC and i'm not able to login, the login process is stuck after entering the password. Are there any relevant URLs that i need...

• Question
• sourcetree

Hello, I have tried to apply the method described here to archive a project online (applying an empty permission scheme). However, the project still appears in the project list of administ...

• Question
• archive
• atlassian-support
• jira
• project

As a leisure time philosopher I keep asking myself, if things really are as they seem to me. Without some alighting answers to this question I'd be lost in paranoia for sure. So I also ask whether I ...

• Discussion
• development
• service
• teamwork
• usability

Our agile wallboard gadget is not showing any data anymore. The gadget is there but it isn't showing anything about our sprint. Tried to delete it and ad a new one, same behaviour.

• Question
• jira

Hi Our bitbucket production server is down. This is critical   It says our license is expired but we bought and installed a license. When we click license we get an error   We get a 50...

• Question
• bitbucket

hey folks (: i'm trying to add an incoming mailserver and mailhandler in Jira Servicedesk. First of all: POP and IMAP are working perfect on our Exchange 2016. I can connect with every client in ou...

• Question
• email
• import
• jira-service-desk
• mail-handler