Top

Hi community. I have an install of Jira software and use this to log bugs.  Customers of the product have now started to ask for support and I would like to setup Service Desk for this task. ...

• Question
• jira-service-desk
• jira-software

According to the Permission Helper, I have permission to change the Reporter of issues. This works fine for all Issue Types except for one. Anyone know why that is? This has me stumped. Thanks, Joz...

• Question
• jira

I have a confluence page that has a lot of verbiage on it that is exported on a weekly basis. It is just a long list of bulleted items. When I export the PDF, I have very large chunks of blank space ...

• Question
• confluence

I have seen in others Jira plathform that the logo of the company appears instead of the logo of JIRA or Atlassian, in the up left corner. How can I do that in JIRA Server?

• Question
• jira
• jira-software

Everyone wants to do their best on a Certification Test.  So lets share with the community what your best methods to prepare are.  Do you read Books & Articles?  Do you make a te...

• Discussion
• training-and-certification

We are having some issue with the Atlassian account. We have installed JIRA on our server and installed a free trial JIRA Software license, with the license type "License type "Evaluation"). &nbs...

• Question
• jira

In confluence 4.x we were able to customize some email behavior by extending DefaultNotificationSender in our own plugin. I tried the same trick in 6.2 and I see our DefaultNotificationSender being ...

• Question
• confluence

Does Bamboo have a plugin to integrate with Oracle OATS, similar to existing configuration with HP ALM (now owned by Micro Focus).   Thank you. 

• Question
• bamboo
• continuous-delivery
• oracle

Take a look at the below screenshot. I don't have ticket preview, and also there's no markdown support. I've searched on Google and in the Atlassian Community but I haven't got an answer. How could ...

• Question
• jira

I need to do a search on content to display a list of pages based on a specific label. However, at the same time, I didn't want the items with that label from one (or more specific) trees (folders or...

• Question
• confluence

We are having issue(s) upgrading to the latest version of confluence.  We are going from 5.7.1 to 6.5.  But on the test server we're getting the following error:   SEVERE: The web ap...

• Question
• confluence
• error
• install

A bit of a special case here but maybe others have come across a similar scenario. We're going to be in the middle of a migration of our JIRA and Confluence systems soon, with JIRA moving significant...

• Question
• confluence
• jira

Dear Support,     why we are not getting page modified updates  in confluence dashboard The last update is Oct 26th   

• Question
• confluence

Currently, in my company, a user does not have permissions to create/add a page inside a Space. Is there a way to give permission to the user to be able to add a new page within a parent page only, ...

• Question
• administration
• confluence

Hey all!   So heres the scenario. I have a custom field in sub tasks called "expense" and a field in a story "called total" expense. When a sub-task is created the user will enter the expense....

• Question
• custom-field
• jira-software
• story
• sub-task
• sum

I have an 10 user installed Jira. Am considering to upgrade to 500 user installed. Upon purchase/confirmation, is it a mater of just having more users after or I need to migrate all my data/proj...

• Question
• jira

Hi, We are using Epic Report in Scrum Project which is quite useful report for us. Now, we have started to use Epics in Program level, which is a Kanban Project. And we would like to use Epic Re...

• Question
• jira
• jira-software

JIRA (7.2 and on-prem) comments are sorted ascending and I click the arrow and they are sorted descending, next time I visit JIRA the comments are again sorted ascending. Why is this setting not stic...

• Question
• atlassian-support
• comment
• jira
• server
• sort

Hi, Trying to get this script to return link highlighted: But can only get: Confluence (5ee79c44-8e2a-3e22-bb7b-63268d5f5764) https://pmo.sure.com/confluence confluence   Sorry new to t...

• Question
• adaptavist
• jira
• scriptrunner

We have a build plan where an individual user was added. We want to remove him from the build plan permissions. But there are only options to add a user/group or change the user's permissions level. ...

• Question
• bamboo

I know that my first sprint is active, and I have JIRA tickets with sprint 1 tagged... but when I go into my projects active sprint board, it says "There are no active sprints". Why would my project ...

• Question
• jira

Hi, I am using JIRA for workflow tracking of different file processing. Each of the files have specific day/date for arrival(weekly/monthly etc). Can I set up an alert if a file processing did not s...

• Question
• jira
• jira-software

I am trying to use BCC from my email to send cards in Taleo. This works fine with CC but not BCC. Has anyone else seen this issue? Suggested fix?

• Question
• jira
• jira-service-desk
• trello

The documentation indicates that you simply attach the XLS file and then use the Office Excel macro to display the content of the spreadsheet nicely in the document. The problem is that when the mac...

• Question
• confluence
• macro
• ms-excel

I cannot create a new confluence instance for my domain. Previously I connected it to another instance with Confluence, Jira, and Stride. I have * removed the IDs with the domain n...

• Question
• cloud
• confluence
• confluence-cloud