Hey everyone, I am pretty sure this has been answered somewhere but I did a fair amount of reading and have resorted to asking. I need to make a transition conditional on work being logged on a ti...
Hi, I am able to change the issue status but it not not reflecting in Status. Can anyone please help me to resolve this issue.
on a linux server, how to enable https for jira? Thanks
Hi! We first installed Confluence and used it for while. Now we installed Jira too and we want to sync the existing users from Confluence (local user directory) with the Jira directory-ser...
Hello! We upgrade Confluence to version 6.9.1 and after upgrade see pictures with text "Unknown macro 'code'" instead of code fragments in a many old pages. I try to find solution in document...
I have a new JSD created (Cloud), with my flows, types of requests, screens, custom fields, among other things. It is totally new. The same desire to clone it, to be able to take it to another inst...
I would like to know why some tasks for an Epic does not show up in Portfolio. For example, in the attached screen shot #70 Epic AP-81, there are many more tasks under the epic but they don't s...
I have manually updated UPM which crashed application as it wasn't supported by Confluence version. Now we can't get rid of new version. Confluence version 5.3 UPM old version was 2.14 UPM updatin...
I am unable to find this information. The items I find, when I try to go to locations mentioned in the documentation, are not there. I am on 7.9.1 and trying to get to 7.10 https://confluence....
Hi, I'm finding that having a 9-5 calendar and then out of hours calendar is not working against the SLA's and JQL data I'm defining its still showing the out of hours calender SLA when I'm testin...
I want to set up the assignee with individual queues. The queue is then sorted by a set priority. issue Type and then priority. For example: Issue type incident priority Major and then issue typ...
(I have no prior knowledge of Groovy nor json so any beginner's mistakes below is due to that) I am modifying the example code on https://scriptrunner.adaptavist.com/latest/jira/behaviours-conv...
I am using version 6.4.1 of the Chart Macro - I'd like to enlarge the text of the Pie Section Labels. I have found how to format them but not sure how to enlarge the text so that it is mo...
Hi team, when installing the trial JIRA Server version, after installation the JIRA application gets started but after doing activity like importing the data from another instance. Afte few days when...
All incidents between 5pm and 9am the next day are paused, where I can configure that.
Hi, does anyone have the SQL required to extract all of the JIRA SD SLA's from the database along with their start and stop status/s? Thanks, Stephen
Hi Team. I need to have multiple users attached to a service ticked raised via jira service desk. Please let me know if how this can be done. It doen't seem to be a feature on the Ticketing sys...
To clarify dialog which I'm talking about look at official documentation I'm not a administrator of jira service, and can't investigate any possibility of customization directly.
I want to add 2 automation rules (Comment updates reply status & Comment reopens issue) After choosing one of the rules I set a descrition and want to save the rule. But the save does not happen...
I have the great trello/slack integration setup with a channel and board linked and the trello slack powerup enabled with all notifications checked 'on'. If a user @ mentions another user on a ...
Hi, Recently renewed and received a new license key. My Confluence site still says the maintenance and support will expire soon. How do I apply the license key to Confluence?
Hi, I would like to get the active sprint + the 3 older sprints before it, from a project. I write the code with script field. How can I do it? Thanks!
We are using: Jira Service Desk Application 3.3.0-OD-1000.3857.0 What happened to the banner at the top of the Sprint page? Is it no longer supported? We want it back! Thank you.&n...
Hello All, We are company which is using the JIRA Service Desk cloud instance: https://floservicedesk.atlassian.net We would like to change our Base URL which should not include atlassian....
Is it possible to have for each space a different site icon so that it shows up differently in bookmarks and tab headers?
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