I was trying to understand Jira's epic report when I got confused by the way the report counts issues. According to the char, there are 5 issues in this epic. 2 of them have been abandoned at ...
I wrote a blueprint plugin, which create a page structure with the current user under the currently selected page. The page structure looks simplified like this: - ROOT_PAGE | - CHILD_PAGE_1 &nbs...
I am shutting down both JIRA and Confluence daily for the daily backup. Once the JIRA/Confluence is restarted, its UI (after the user logs in) responds slowly, most likely because the caches ar...
Hi together, is there a possibility to log the same amount of hours on the same issue for more days. It is boring to log 1h for 10 days on the same issue manually. Do you know an automatically...
Hello I am getting below error message when I try to improt sub task from CSV The validation process has found 2 warning/s Cannot add custom field value: null The value [ {null="...
Through the Service Desk project, we invited (added) a customer to a Service Desk organization. The received an automated invitation email, with a link pointing to the Service Desk Portal, in order f...
Hi all, we have a date field on a screen that appears between transitions. I have set this to 'Use the current date as the default' but whenever we open the screen even for the first time the date c...
We have currently no link between our Service Desk project and our confluence Knowledge Base. As such, the is not need/point for the Service Desk portal customers to search for anything, and we actua...
We want to customize the invitation email sent to a Service desk customers. More specifically we would like to customize: The body of the email Add different subject suffix than the one Jira...
I have created 1 project which should be accessed by limited people. For this I have created a Group and have add those users in that group. But now I am not able to give access of my ...
Hi everybody, I'am using Jira Saas and i want to know how to add more fields on scrum backlog view ? Actually on scrum backlog view I only have for each ticket : label + ID + story point. Un...
So my problem is, i have 2 instances of jira in diferent locations and i want to request a service, via Jira REST Api, from one of the instances to the other. At the service, that is on Jira v7.2.12,...
Hi, I want to create a backup and test instance for our confluence site in to fall back on to in case of downtime and test plugins and settings respectively. How do I use the same licence to do tha...
Hello, I have created custom field with type single issue link picker below is the JQL for that (type =Initiative and status != Done ). But I'm unable to load all the Initiative in the insta...
We set up a new JIRA instance in the cloud service and look is completely different to the one we have on our server. Is it possible to get the blue navigation bar back and change the theme?
Hi everyone, I am trying to generate some URLs based on the multi select values from a confiform. Through some online search, I figured that I can use velocity template to use some ...
Hi! I use the Mac app for trello on my laptop, normally in full screen mode. Sometimes, a board opens as a second full screen window, allowing me to swipe between the two boards. This is very...
How do I add a new agent in JIRA.
Hi! On the last step ("Done") in our workflow everyone must choose correct resolution (we use Resolve screen) but there is current resolution (like - "QC passed") on the top of the list and ...
I can not select a project on the Issue Type Schemes page. I have created a project, but when I press the 'Assosiate' button, I get a message saying 'No project can be selected'. I have created an a...
I have a user in JIRA who is Inactive. I still see the user in the People list with the right role and I cannot see it is Inactive. The user can still log in and then sees his profile has the status ...
i cannot upoad any files for a task. I see the point Attachments in the side bar, but when opening a task for editing the field for upload/drag-drop is missing
Want to create a custom "Select List (Single select from multiple) field : "Space Name", which means list should get link with Confluence.
Hello, I have confluence installed and hosted in one of the instance. I can access confluence fine using http://localhost:8090 (service is also running). I have JIRA hosted in a...
Hi, jira's administrator clicked reset password button in user management, but I didn't an email to reset password. I tried it many times, but it's the same. I don't know what is ...
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