Rovo couldn't read the context automatically
Subject: Rovo ignores chat Context panel (Jira card present) and asks for ticket key again
Product: Atlassian Intelligence (Rovo)
Description:
In the Rovo chat, when a Jira ticket is present in the visible Context panel (the pill displayed directly under the message composer), Rovo still asks the user to provide a ticket key/URL and proceeds as if no context exists.
Steps to Reproduce:
Open a Rovo chat.
Ensure the chat's Context panel contains a Jira issue (e.g., "EK-11999 (Staging - Mobile)").
Ask a question that depends on the ticket (e.g., "rovo bu ticket tam olarak ne istiyor?").
Observe Rovo asking for the ticket key/URL instead of using the existing Context.
Actual: Rovo replies with a request for ticket key/URL and claims no ticket reference is visible.
Expected: Rovo should read and use the Context panel automatically, extract the ticket key, and answer directly without requesting it again.
Frequency: Repeated — happened at least 3 times in recent chats, reproduced again in the latest thread.
Impact: Unnecessary back-and-forth, slower triage/support flow, reduced trust in the assistant.
Evidence: Screenshot attached (image1.png) — shows "Context: EK-11999 (Staging - Mobile)" visible while Rovo asks for ticket key.
