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Community resources
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Hi there I have a project which has 3 boards set up, each board is for a separate mini project within the main project and needs to be separated out for each project team. However, it appears t...
- Question
- jira-software
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Here is business case which i need to set up All incidents for IT help should route IT help queue All incidents for HR help should route to People's Management queue. Set up following request type...
- Question
- jira
- jira-service-desk
- queue
- route
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Hi, I have searched everywhere, but can't find a way through the Rest Api to get the startDate of an issue to calculate time taken to complete the issue. Thanks in advance
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When adding a valid email account the following error code comes up after the timeout period SocketTimeoutException: connect timed out I have verified the credentials are correct ...
- Question
- jira-service-desk
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In JIRA Issue Create or Edit and want to select an Epic Link for the issue, when selecting the 'Epic Link' dropdown for a list of Epics - (1) what determines the sequence of Epic Links display...
- Question
- epic
- jira-software
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I can't seem to find how to reset a service desk customer's password in the new UI, I've managed to find the page: https://[orgname].atlassian.net/projects/[servicedeskprojectname]/customers ...
- Question
- cloud
- jira-service-desk
- user-management
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the user can log into other instances of jira (current version 7.7.1) all of which are setup with AD and LDAP in the same configuration. (e.g.: the user can log into our test and dev inst...
- Question
- active-directory
- jira
- jira-administration
- ldap
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Learning Atlassian We get this question a lot: What is the best way to learn everything about Atlassian's products? As with a lot of things I would say 'it depends'. Are you just starting ...
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We use Jira IT Service Desk forms. I wanted to know if there is a way to change the error message (that pops out) when a user does not select a check-box selection.
- Question
- jira-service-desk
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How to filter issues which haven't comment by a group in the last 3 days? I used this issueFunction: issueFunction in lastComment("inGroup "xxx" before -3d") But, if someone in other group did the...
- Question
- jira
- jira-service-desk
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I thought I was losing my mind because I could no longer share filters. I recently switched from IE11 to Edge browser (my whole company uses Windows 10). For some reason Edge is not rende...
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I'm working on creating an Excel report to show employees what tasks they logged time to in the last payroll cycle and how much time was logged. I've identified the columns (aka fields) that I ...
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...It would even be better to have in a true collaborative environment. The bigger issue is that I would like to be able to generate a final document, with formatting into either Word or pdf f...
- Question
- confluence
- format
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Used the below commands to sync the GIT repo with all the latest SVN commits. git svn fetch java -Dfile.encoding=utf-8 -jar ~/svn-migration-scripts.jar sync-rebase java -Dfile.encoding=utf-8 -jar ...
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My company is setting up Jira Cloud, and I'm trying to allow our users to create Scrum and Kanban projects, but not delete them. Two questions: Is there a way to disable the deletion of Projec...
- Question
- jira
- jira-cloud
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When responding to an issue which is common , we would like to use template with a standard response. Does Jira has the ability to store these templates and use them when responding to an email throu...
- Question
- jira-service-desk
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Hello Devs, I transferred some repositories from my personal account to my former company account. At the time, the company did not have either Github, GitLab or a Bitbucket account and that's why I...
- Question
- bitbucket
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Take for example, the developer upon selecting the task says that the task will take 5hrs. And 3hrs after it is reflecting the 2hrs remaining...also it would be nice to have the task to show RED once...
- Question
- jira-software
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Hi all -- My company has an internal user guide on Confluence for users of our product that include many stakeholders. The guide information is written by the product owners. Previously, they would ...
- Question
- confluence
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Hi, I was able to add column in the configuration board earlier. However, the add column is gray out after I change the work flow. Do you know how can i get it back?
- Question
- jira-software
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Good afternoon, all, I have somewhat of a two part question here with email notifications. Here is my current situation: I was playing around with the default notification scheme with t...
- Question
- jira
- jira-service-desk
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What is the syntax for the filter bar to filter based on custom filters? I have a custom filter that has a Sprint number in it. The name of the field is "Sprint #" and it's a drop-down field wit...
- Question
- trello
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I am not able delete any issues that I create. I am in as Admin or project admin. Technical details Log's referral number: 1dd770be-63aa-4d70-9f4c-d75746ad56d7 Cause Referer URL: http...
- Question
- jira-core
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I have a simple behavior initializer script that is making a decision based upon the value of a Date Picker field value. The name of the field is "Delivery Planned" and is of type Date Picker. The f...
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I like to use the REST API to retrieve the transitions data in the activity section. What key work should I include in the Fields of the API call?
- Question
- jira-core
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