Hi, Why I cannot recover JIRA Software which has been deactivated due to inactivity? Thanks in advance
Hello! Currently we are facing next problem in our organization. We have two SLAs - Time to First Response and Time to Dispatch. Both start when ticket is created, and first stops when comment f...
I have created a new request type in my sandbox so that I can test it there first. Now I wanted to create a request type in my live environment and somehow it doesn't work there. I can only create a ...
The Invisible Cost of Unclear Sprints “We delivered 75 story points, but committed to 60. Velocity is up… or is it?” For most teams, sprints end with a sense of ambiguity. Success is declare...
Hi Team, While using User Story Map(USM) plugins from within Jira, we noticed that the priority indicated by the position of the stories on the USM are not reflected in the priority of...
Hi Community, I have portfolio hierarchy i.e. Portfolio Epic > Feature > Task > Subtask in a project. My use-case is: When Portfolio Epic is cloned, the linked Child (Feature) also gets ...
A missed deadline can derail an entire project, and even the most seasoned teams can find accurate time estimation a significant challenge. However, what if you could forecast deadlines with 80% accu...
When are the customer request creation or comment creation endpoints in the Service Desk API going to support ADF for the description field?
Are there any creative ways to display a calendar or important events in a Confluence Page? Please no marketplace apps and we don't have Confluence Premium. We are on Standard Confluence, not...
Hey, I'm currently exploring tools for email marketing—both for one-off campaigns and automated sequences. So far, I’ve shortlisted a few options: Customer.io Twilio’s Email API ...
I have some required fields in my change ticket and I need them to be filled when Automation for Jira creates the Change Ticket during the deployment gating process
Hi i would like to ask about dropdown list custom fields in Trello , does it have automation limits or constrains ? i mad this rule and didn't work at all or even Trigge...
How can I recover one of the lists in my board if one of the members deletes it by mistake? This list is too important, which contains several cards which crucial
Been on Trello ten years and manage a number of Workspaces free and paid for different orgs and SMBs. But I've never really managed workspaces within the same team--(do we still use that term?) For ...
I would like to know how long a ticket was in a certain state in the past. The tickets are all in status closed now and I would like to know how many of them took longer than three weeks to be...
Hello, We are planning a migration from a Physical Jira server to an Atlassian cloud instance. I have been doing the legwork prior to the migration and through the Jira Cloud Migration Assista...
Hi community, Maybe someone can help me specifically with this. In Jira Data Center version 9.12.24, emails are stuck in the queue and are being sent one by one (as I see in the mail queue). Befor...
Hi everyone, Today I saw a new bagde and when I tried to access it, I got this error, if I don't have privileges because it appears on my dashboard When I try to do it I get an error. ...
...e so much: not only about Atlassian products, but also about leadership, collaboration, and the true meaning of community. I’m beyond grateful to be on this journey and can’t wait to see what’s next....
Dear Atlassian Support, I hope this message finds you well. I currently have two Atlassian accounts: A work account associated with my company, WalaPlus A personal account ...
I have two active JSM projects. On one project I have a team of agents that can easily add request participants from any customers that have been synced. On the other I've a JSM agent who is a proj...
Hi, We need to know the username and the time watchers were added to Jira items. Is it possible? If yes, how? Thanks, Merav
Hi. IN JSM I have portal groups (groups) and request types (rt) Something like this group1 - rt1 group2 - rt1 group3 -...
In the subtasks table of an issue, there are columns such as 'work', 'priority', 'status' which can be updated on the table itself. But when the field is of type 'Date Picker', the date cannot be up...
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 2d3f92b30e5b4ddba021c56af4f11a3d)
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