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We create a lot of "cards" that we put in a project and put through a scrum board. Once it gets to DONE I want the card to automatically send an email to the reporter, which is the customer that aske...

• Question
• board
• customer
• email
• jira
• jira-service-desk
• +1 more tag...

I´m trying to set "Default issue type scheme" for all my projects, but it only has "Epic" issue type assigned, and I need all standard issue types to be available. When I edit the scheme, it does no...

• Question
• cloud
• issue-type-scheme
• jira
• jira-cloud

Auto-assign for component leads is working as expected when issues are created, but not so much is a component is added to an issue after the fact.  How can I get the same auto assign logic to t...

• Question
• component
• jira-software
• jira-software-server
• server

The documentation references the Wikipedia page with 16 HTML color names.  The built-in Confluence text color picker GUI has 40 colors (8 columns by 5 rows).  When using the Panel macro, et...

• Question
• confluence
• confluence-server
• server

I'm working on a new project and have it mostly configured. I have a single request group and a new issue type, workflow etc. On the Request types screen I'm getting "This service desk project has co...

• Question
• jira-cloud
• jira-service-desk

Is it possible to trigger a SIL script when someone clicks the Start Progress button on an issue? I'd like to set/update the Start Date field to match the time when Start Progress is clicked. If SI...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• power-scripts
• +1 more tag...

I am trying to imports CSV file into JIRA.  Can you please help with date time parser? I am using : 06/14/2018  12:00:00 AM  JIRA error:   Unable to parse date time: 14/Jun...

• Question
• jira-software

I have read two discussions on this issue but they are a few years old.  So I thought I'd bring it up again to see if there were any new solutions found to the problem. We do a lot of documenta...

• Question
• column
• confluence
• layout
• numbered-list

a

• Question
• jira-software

I was recently asked for our management in how to extract the data residing in JIRA into excel and go over 1,000 rows. They would like to do Pivot Tables in excel and analyze the data differently as ...

• Discussion
• dataplane
• eazybi
• jira
• jira-server
• report
• +1 more tag...

How to I get Admin access to a free trial of JIRA?

• Question
• jira

``` curl -u $BB_TOKEN https://api.bitbucket.org/2.0/repositories/comp/projname/pipelines/ | jq .values[0] ``` gives the first pipeline commit, I'd like the last one, `jq .values[-1]` will give the...

• Question
• bitbucket-pipelines
• bitbucket
• bitbucket-cloud
• cloud

I'm new to Jira, acting as the Jira administrator for my company -- an ad agency. I've seen questions similar to this one, but really want to address our specific use case since this stuff ...

• Question
• board
• cloud
• jira
• jira-cloud
• organization
• +2 more tags...

I'm integrating a system my company uses with jira (i'm building a java plugin using the atlassian plugin sdk) and i need to be able to store additional information with every worklog. I know i creat...

• Question
• java
• jira
• jira-server
• server

Hi, The copy-paste image functionality works fine when using, for example, the Windows Snipping Tool to do the Copy part of the operation, then Pasting the image within a Jira Server 7.7.1 issue des...

• Question
• jira
• jira-server
• server

We have been experiencing this issue long enough that it has become an issue. We have a Service Desk setup to create tickets from email submissions. Randomly, a customer will send an email (either to...

• Question
• jira-service-desk
• jira-software

I have created an app password with all permissions but when I use basic auth with my username and the generated password in postman to do a GET to any endpoint it returns nothing, including htt...

• Question
• atl-adm
• bitbucket
• bitbucket-cloud
• cloud

Based on the customer portal login screen - my superiors would like to know if they can change the displayed URL upon logging in to our instance rather than "Atlassian.com"   See picture for m...

• Question
• cloud
• jira
• jira-cloud
• url

JIRA ServiceDesk does not make difference when you make a comment by mail. Every comment by mail gets public. Is there a way to differentiate it?

• Question
• jira
• jira-server
• jira-service-desk
• server

In which backend file does we have the value of LDAP stored for connection in crowd ?   I need to change the LDAP details from backend, where do I need to make the changes. Please suggest. &n...

• Question
• crowd
• ldap

When a certain workflow validator / condition is not met, JIRA Cloud throws the error "Something isn't letting us move <JIRA ID> to Ready for Review. Ask your project administrator to chec...

• Question
• cloud
• jira
• jira-cloud
• workflow

I've installed JIRA Core 7.6.0 with JIRA Service Desk 3.10.0 with, and I'm trying instal Jira Software V 7.9, But I'm not managing to do, I just set to update the current instalation, and during ins...

• Question
• jira
• jira-server
• jira-software

  Hello, I am using sql server 2014 and CentOS7. This is being done in test. I first replicated my production settings and data. The whole setup works fine. I am trying to upgrade to the new ...

• Question
• jira-core
• jira-core-server
• server

Hi All, On issue creation I need to create a new confluence page from a template that has an attached excel spreadsheet template.   I have successfully generated the new page. I have put ...

• Question
• adaptavist
• attachment
• jira-server
• scriptrunner
• server

We recently upgraded our Jira from a version 6 with service desk 2 to the latest (jira 7.11 and service desk 3.14)  During that upgrade the service desk module was left disabled as we didn't us...

• Question
• jira-service-desk
• jira-service-desk-server
• server