How do I buy additional licenses

[Claes Thaysen]

Hi - I need to buy additional licenses to ouor portal

Where do I do that?

Kind regards

Peter Topp Jensen

ptj@sde.dk

[Nic Brough -Adaptavist-]

Go to the Atlassian account that got the original licence, find the licence you have (even if it's just evaluation) and add users to it. 

The user layers are tiered, so you're not adding X users, you're moving from X users up to Y users.

[Claes Thaysen]

I bought licenses.  I can find my license nbr and want to add additional 50 licenses.  Do I just click om buy or?

[Nic Brough -Adaptavist-]

As I said already, you do not "add" users.  You need to upgrade to the next tier.

Go to the account that owns your existing licences in my.atlassian.com and find Jira.  Expand the line to see all the details, then look beneath the licence key.  Clock "upgrade".  It might ask you to "stay on server" or "upgrade to data centre".  If it does, select server.  You will then see a quote for an upgrade to the next tier.

[Claes Thaysen]

Hi.  

I manage to buy licenses.  Thanks for your patience :-)