I'd like to delete Portfolio since I don't need it.
We have a step called acknowledged, so if the triaging team is busy, they can acknowledge a ticket within SLA guidelines and then get it assigned later. I want to configure the SLA to know that a tic...
I am trying to remove the issue type "Risk" from showing up under backlog and Kanban view but still have a way to filter risks using quick filtering.
No matter what browser I use I keep getting "Something went wrong, please try submitting your request again." How can I get assistance?
Hello, the "free plan limit exceeded" alert popped up in my dashboard and my repository is in read-mode only. I rarely use bitbucket, therefore I find it hard to understand what I did wrong. Can so...
My team is new to Jira, but we've set up an email address that will create a "issue" or "ticket" when emails are sent to this address. The issue is that we are occasionally getting duplicate t...
We are copying our Standard Operating Procedures from Google docs to Confluence. Within these documents they have screenshots of certain processes. When we select all to Copy and go to Confluen...
We have a user with a two letter first name, for example let's say "Jo Smith". Previously we could tag this user by typing part of the user's username [Let's say it was josmith234]. Typing J...
Details: Ubuntu 18.04 LTS 64bit Installing jira software 8.1.0 Postgres 9.6.13 Installing following the guide https://confluence.atlassian.com/adminjiraserver071/installing-jira-application...
Hi there, When setting up a new computer, Butler asked me to switch from my home city to Los Angeles in terms of timezones. It's the same timezone so even though it's a different city, I thought eve...
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Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in ...
Hi community, Can we share Jira Service Desk and Jira Software reports on a single dashboard? We are looking at the possibility to buy licenses of both products and we want to understand if ...
Can i pay for Bitbucket via PO? Only option i see on the article is Credit Card.
How can I create a custom field in Jira? And how do I set the default values of such field? I need to create a custom field to indicate the Project Number so the value of this field will be the same...
We suddenly lost all the users in the database. No one can login to self-hosted confluence and we followed the recovery admin steps but the suggested solution did not work per this article https...
what is the difference between the ORIGINAL ESTIMATE field and the ESTIMATE field?
Hi all, I am looking for a plug-in or any kind of solution that will help me accomplish this: I have several confluences pages. One is an overview page with a table containing details such as item n...
Hi, I am trying to create a report based on top 10 or more ticket creators within my HelpDesk project. As Admin I'm aware of custom creation of reports, but the criteria does not seem to allow for t...
Hi, If any admin user has made custom field changes like, adding new field, deleting it, adding/disabling/deleting/enabling custom field value etc, How can we get log of that in JIRA ? Atlassian-ji...
We have tried importing issues using CSV file containing 20,000 issues. But only 250 issues can be imported successfully, it throws an error message "Current JIRA settings allows you to create only 2...
Is there any option to create a project containing more than 250 issues using predefined template in Jira?
When the ticket is in agent view how can we hide the below system fields: labels, security level component
The given example for "SFTP deploy" pipe at the sidebar in the "Pipelines" page shows a pipe which doesn't exist ("pipe: atlassian/sftp-deploy:0.4.0") instead of using the one under the "bitbucketpip...
I have an existing Kanban board that I would like for people to see in the associated Confluence page. I've tried the "Agile Whiteboard Gadget", but it doesn't seem to be connecting to my Jira ...
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