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Hi there, I have created a required field but the space can be created without it although the star is displayed and it is considered required. How can I say that you can only create the space ...

• Question
• confluence
• confluence-server
• server

SnapLogic Jira Create Snap provides the functionality to execute an HTTP Post method to a JIRA REST API service endpoint to create JIRA issues.  Here is how the Jira sc...

• Question
• jira
• jira-administration

When a customer create a new issue using email channel he do not receive the email notification for the new issue. The issue is regularry created an correctly managed. No email is received by the cu...

• Question
• jira
• jira-service-desk-cloud

hi,  i'm trying to migrate from the cloud to a local linux server with postgres for the last 2 weeks and it just won't work properly. jira core was installed, import was made (with some except...

• Question
• jira

Most people have the opposite problem.  We have JIRA Software (7.2.4) and I can create basic software, kanban, and scrum types.  However, we just had a request for a process management (bus...

• Question
• jira
• jira-server
• server

TL;DR - When we started using Jira SD, we set up two slightly different request types. We've since come to realise that just one issue type would be more beneficial (both issue types have exactly the...

• Question
• jira-service-desk

Where to find the logs for outgoing EMails sent from the system after issues were created? Our Customer says, that he does not get notification/informations, when we as service desk agents create an ...

• Question
• jira
• jira-service-desk

Hi everyone, We'll be starting to implement JIRA in our company. We made first step with a consultant who gave us a report on different workflow we could/should implement.  My question is, for...

• Question
• jira
• jira-server
• server

I'm looking for a way to obtain a list of users and what node they are connected to in Confluence DataCenter.  When you're taking a node offline for maintenance, is there a macro/app that can g...

• Question
• confluence
• confluence-server
• server

I have a bunch of customers in my JSD project that were created when they sent an email request to us. I would like to move these customers into the appropriate organizations now. I know I need to g...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, We're evaluating opsgene.  Now we're sending grafana alerts directly to slack. Is there a way to send them tru opsgene but retain the snapshot that grafana generates in slack? Basically t...

• Question
• grafana
• integration
• opsgenie
• slack

Hello, i searched Jira community but did not find correct answer. Today we want to run Jira Service desk worldwide and we have quite small problem. When client registers IT request, members of Req...

• Question
• jira-service-desk

Hi, In JSD, when an issue is resolved Jira sends a mail with the feedback set of stars to rate the resolution. Often, the reporters answers to this mail saying just "Thanx" making the set of stars ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi There,  We created a few custom fields that we want the business team to fill in on various issues. One of them is a multi line text field. That field does not appear on the View Issue scree...

• Question
• cloud
• jira
• jira-cloud

i have created a dashboard but i would like another user to be able to add gadgets and edit also.  I can't seem to find this option and can only add/edit myself.   Thank you   Lana

• Question
• cloud
• jira
• jira-cloud

Hello team   I would like to know if a  not jira user create an issue collector feedback ? It ispossible ?     Regards

• Question
• jira

I want to change the keys of Taska and Sub-Tasks to the customizable number. For example, I have created Tasks and Sub-Tasks for a project. So, I would like to give the first Task as Issue Key...

• Question
• jira

I Need to create a Radio Button Field with Yes/No options. With Yes I need to add a text with Hyperlink in it.  For example:  

• Question
• jira
• jira-server
• server

When I try to access Custom Fields, I get an Internal server error (attached screenshot), and custom fields are not displayed. This started after trying to add a new custom field. Trying to figure ...

• Question
• jira-software
• jira-software-server
• server

This morning two of us that have system administration can no longer access anything to do with system administration.  Has something changed recently?

• Question
• jira
• jira-administration

Hi ,  I have a custom field with default value  as " To be Filled with appropriate description" . When this field is used in the issue , Does the field value be taken as empty field...

• Question
• cloud
• jira
• jira-cloud

So, my problem is that I need to have more than just the impediment flag. I already added a new option to the field flagged but it's not working. Whenever I click on Add flag, it automatically adds ...

• Question
• jira
• cloud
• jira-software
• jira-software-cloud

Hi, I m using the version 7.7 of JIRA. I'm in a Stroy ,Sub-Tasks formalism. For each Strory, I create many Subtasks. My problem is about TimeTracking with my story.I m not using story point but u...

• Question
• jira

I'm currently writing a simple Python script which reads data from an Excel sheet and creates Jira tasks based on that data. I've got the Excel data-reading part working and the Jira task creation mo...

• Question
• jira
• python
• rest
• rest-api

Please let us know on how to send escalation mail from JIRA, if task is not closed/acted on time from assignee. description: if a particular task is not started/closed beyond the 'actual start date'...

• Question
• jira