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Hi,   My team and I are frustrated because after a certain amount of days, Jira deletes our completed tasks and no longer lets us see what is complete. I've scoured all the settings pages, but...

• Question
• cloud
• jira
• jira-cloud

Hi All,    I would like to know if there is a way to block email responses into a specific project in JIRA. We have an issue where we do not want users to respond to a ticket notificatio...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I've had to uninstall and re-install a couple of times, and now my Jira Software licence key does not work.  After the re-install, I accidentally pasted in the old server ID in the licence porta...

• Question
• jira-software
• jira-software-server
• licence
• server

I use tag to run specific test suite in cucumber test. It works fine locally, but when I run the same command on bamboo, all the other tests like unit tests and acceptance tests all ran. the maven c...

• Question
• bamboo
• cucumber

How can I add a DATE DUE field to issues?

• Question
• jira
• jira-administration

We have less than 10 accounts to sync with Git Enterprise but it appears at least one of the accounts does not list all the repositories, even when we "Refresh repositories".

• Question
• github
• jira
• jira-administration

I created a new project group as I always do but when I went to add it to the project, it does not appear in the dropdown search.  The name is all small letters and that's what I'm typing. ...

• Question
• jira

Any hints on troubleshooting this? I assume this doesn't happen to everyone. Steps to reproduce: Open SourceTree on Mac (version 3.1.1) Open repository Click the "Settings" icon in the toolbar, ...

• Question
• sourcetree

I am trying to import my server 8.0.1 instance to Jira Cloud. But the import fails on the following error: Import error There was an error importing file JIRA-backup-20190221.zip: Validation faile...

• Question
• cloud
• jira
• jira-cloud

I imagine this is a basic level question, but my Jira admin recently left and I'm filling in for a bit.  Our setup has groups and request types. I'd like a certain set of request tickets to be ...

• Question
• jira-service-desk

I made a board to track various tasks for my boss; someone assisting us on the tasks commented several times on the board last month, but we have no way to locate all these comments to locate them - ...

• Question
• confluence
• jira

Looking at the possibility of setting up multiple Jira Service Desk projects for some large partners. Wondering if we can link a single Jira Software ticket to multiple Jira Service Desk tickets that...

• Question
• atlassian-support
• jira-service-desk
• jira-software

Hi I have created a sample project in JIRA and while creating/editing an issue, how can I restrict the access based on the fields in an issue. For example, consider a few fields in the issue: 1. a...

• Question
• jira
• jira-administration

I just downloaded the latest server version. When I go to try and configure the board I am looking for the "....." (more) button. However instead of that I have two arrows that when I hover they say ...

• Question
• jira-software

We have JIRA cloud and use a scheme for archiving projects, which is basically a workaround. I'm creating a Power BI report on project data but I haven't been able to get how to do it from API d...

• Question
• jira
• ms-powerbi
• permission
• rest-api

Currently the Admin sets in a lengthy project description, but only the admin can even see it. Is there another place we can put this statement(s) so they scrum team can see it as well?

• Question
• cloud
• jira
• jira-cloud

Welcome new group members  @Tamara Elles and @konay - super exciting that you've joined us! Please take a moment to introduce yourselves.

• Discussion
• ace-houston

Where is the file to see this configuration in Jira?   Thanks

• Question
• atlassian-support
• jira

Happy Thursday everyone! This is usually a Tuesday thing but I've been crazy busy.  I finally had a moment to breath and so here we are. Atlassian has several tools and features to help users ...

• Discussion
• ace-houston

Good afternoon,   We are using Jira Script Runner: Version: 5.4.1, and Jira Server: 7.4.3 I have implemented a Web Panel with a css file for styling in our development environment, and everyt...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• scriptrunner

Eu tenho uma conta cadastrada porém não estou mais conseguindo acessar e quando clico em recuperar a senha não recebo no e-mail.

• Question
• trello

Suddenly when I use the @mention feature instead of the user's name as a blue hyperlink, I get [~email@email.com] with the users email address and the hyperlink is no longer there.  H...

• Question
• jira-software
• jira-software-server
• server

 Our portfolio license got expired recently, Since then we are not able to use Parent link field and issues also not showing up for the JQL filter which we created to see parent link issues.&nbs...

• Question
• data-center
• jira
• jira-server
• server

We want to automate our workflow. If a change is approved, we want to have Jira auto create 2 (Planning) Issues and auto assign to 2 different groups or roles. Once these (planning) Issues have been...

• Question
• jira-core
• jira-core-server
• server

We are having to reboot our Jira Weekly to avoid maxing out the file limit. When looking into it we are seeing these open files in LSOF: We are trying to see what is opening these pipes and/or how...

• Question
• api
• jira
• jira-server
• server